Hi there, @Bookkeeper394.
I appreciate you for sharing your sentiments about our Quickbooks Support team. This isn't the kind of customer service we want you to experience.
I want to make sure that your concerns are addressed accordingly. Please know that aside from our phone and chat support team, you also have us here in the Community.
Thanks for your feedback. We take this positively to improve our product and services for everybody.
In case you want to share a little information about your main concern or the reason why you called, you can get back to this post.
Please know that I'm always here to listen and do the best I can to resolve them to your satisfaction. Take care!