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yonatron
Level 1

QuickMath broken on latest Mac Desktop update (V23.1.1 R12.1)

After a recent R-release update, the inline calculator (QuickMath) in dollar amount fields is broken. I've been using this feature daily for 13+ years and this is clearly a regression.

 

What I'm doing: Entering a multi-operand calculation directly in a dollar field — e.g., typing 1563 + 1991 = to get 35.54, using the automatic decimal feature.

Failure mode 1 — with "Automatically Place Decimal Point" enabled: The first number is entered correctly (156315.63). After typing + and beginning the second operand, subsequent digits prepend .0 — so typing 19 shows .019 in the field instead of buffering toward 19.91. There is no way to correct it.

Failure mode 2 — with "Automatically Place Decimal Point" disabled: The first operand works correctly. After typing an operator, at least two keys stop functioning entirely in the field: the decimal point key does nothing, and Delete/Backspace does nothing. The operand cannot be corrected or completed accurately. So if I typed 19.91 with the decimal, it converts it to 1,991.00!

 

Both modes point to the same underlying issue: the field enters a broken input state after the first operator is typed. The first number is handled correctly; everything after the first + / - / * / / is broken.

 

This started right after the most recent app auto-update, and I’m on the latest macOS (Tahoe 26.4.1)

 

Has anyone else seen this after a recent update? Is there a known workaround other than disabling QuickMath entirely and doing math externally? I use it all the time in hand-entered transactions and doing my math anywhere else (even just popping up a Spotlight field) is going to feel so slow in comparison!

Solved
Best answer 3 weeks ago

Best Answers
Devon_H
Intuit

QuickMath broken on latest Mac Desktop update (V23.1.1 R12.1)

About 20 minutes ago, a new QuickBooks Desktop Mac update has been released to fix the QuickMath problem.  

QuickBooks Mac 2024 R12.2 is now available.

 

Select 'QuickBooks > Check for QuickBooks Updates' to apply the update.

You can optionally download the install disk image from the following ...

https://http-download.intuit.com/http.intuit/Downloads/2024/Latest/QuickBooksMac2024.dmg ]

 

Sorry for the inconvenience.  Thanks for the bug report.   

View solution in original post

12 Comments 12
BonJulius_G
QuickBooks Team

QuickMath broken on latest Mac Desktop update (V23.1.1 R12.1)

It feels unusual when something you’ve used the same way for years suddenly stops working after an update, especially when you’re trying to enter a decimal using the QuickMath feature. I recommend reaching out to our Live Support Team. They can find out why it now only accepts 4 digits and doesn’t allow decimals, and guide you on what to do next.

 

In the meantime, you can manually enter the calculated amount in the Amount field.

 

If you have any questions, feel free to reply. We’re here to help.

SIAB
Level 8

QuickMath broken on latest Mac Desktop update (V23.1.1 R12.1)

@IntuitBrooks 

Please share your insights.

MikeRMaster_Anvil
Level 2

QuickMath broken on latest Mac Desktop update (V23.1.1 R12.1)

Same here!!

I am on R12.1 and macOS Tahoe. The QuickMath calculator tool has a keyboard focus bug where it rejects decimals and limits input to 4 digits. It persists in a new user account and sample files, but pasting works. I need this escalated to the engineering team as a Tahoe compatibility regression.

MikeRMaster_Anvil
Level 2

QuickMath broken on latest Mac Desktop update (V23.1.1 R12.1)

SAME HERE! So frustrating

I am on R12.1 and macOS Tahoe. The QuickMath calculator tool has a keyboard focus bug where it rejects decimals and limits input to 4 digits. It persists in a new user account and sample files, but pasting works. I need this escalated to the engineering team as a Tahoe compatibility regression."

MikeRMaster_Anvil
Level 2

QuickMath broken on latest Mac Desktop update (V23.1.1 R12.1)

@IntuitBrooks — I'm experiencing the exact same QuickMath regression described here on two separate Macs, both running Tahoe 26.4.1 with QB Mac Plus 2024 V23.1.11 R12.1. Is there a fix coming?"

Devon_H
Intuit

QuickMath broken on latest Mac Desktop update (V23.1.1 R12.1)

Hello folks,

The problem is reproducible for us here as well.  A fix is in the works that's compatible with Tahoe to get decimal entries working again in QuickMath.

talenzmeier
Level 2

QuickMath broken on latest Mac Desktop update (V23.1.1 R12.1)

Me too. If I try and enter the following, it doesn't work: -6.25-1.01. This JUST started.

talenzmeier
Level 2

QuickMath broken on latest Mac Desktop update (V23.1.1 R12.1)

When?

MikeRMaster_Anvil
Level 2

QuickMath broken on latest Mac Desktop update (V23.1.1 R12.1)

Likewise - about a few days ago randomly. I tried every trick in the book to fix it 0 remove plist, reinstall, different computers - same issue. Somehow the update and Tahoe are not jiving. 

Devon_H
Intuit

QuickMath broken on latest Mac Desktop update (V23.1.1 R12.1)

About 20 minutes ago, a new QuickBooks Desktop Mac update has been released to fix the QuickMath problem.  

QuickBooks Mac 2024 R12.2 is now available.

 

Select 'QuickBooks > Check for QuickBooks Updates' to apply the update.

You can optionally download the install disk image from the following ...

https://http-download.intuit.com/http.intuit/Downloads/2024/Latest/QuickBooksMac2024.dmg ]

 

Sorry for the inconvenience.  Thanks for the bug report.   

MikeRMaster_Anvil
Level 2

QuickMath broken on latest Mac Desktop update (V23.1.1 R12.1)

THANK YOU!

yonatron
Level 1

QuickMath broken on latest Mac Desktop update (V23.1.1 R12.1)

That was shockingly fast! Thanks for getting that out there.

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