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FIA System
Level 1

Access token generation issue

Hi!


I am trying to generate Access token via Postman but getting the error message saying, 'App didn't connect, try again later'. I am following this Postman guide for quickbooks: Set up and test queries in Postman (intuit.com). It was working fine the first day I tried this but stopped working from next day. I still verified all my settings to be sure and it seems fine to me. I am not sure what the issue is. We need help ASAP as this is blocker for us. Also is there any other way to do this?

Solved
Best answer September 19, 2023

Best Answers
Angelyn_T
QuickBooks Team

Access token generation issue

Hello, FIA System. I can guide you to the right department dedicated to generating access tokens using Postman.

 

I want you to know that we have a separate forum that handles queries regarding Postman. With our Intuit Developer, you can interact with developers, product experts, and engineers about software, QuickBooks API concerns, or developer license-related questions. From there, they can guide you in generating the token successfully.

 

At this time, you can post your concern to their page following these steps:

 

  1. Open this link: https://help.developer.intuit.com/s/.
  2. Choose your QuickBooks product.
  3. Tap on Ask a Question
  4. Sign in, then follow the onscreen pop-ups to proceed.

 

On the other hand, you may run through the resources from our self-help articles if you need guides while working with QuickBooks in the future. 

 

If you have any other QuickBooks-related questions or issues, please feel free to leave a comment below. I'm here and ready to assist you with just a few clicks. Have a great day!

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3 Comments 3
Angelyn_T
QuickBooks Team

Access token generation issue

Hello, FIA System. I can guide you to the right department dedicated to generating access tokens using Postman.

 

I want you to know that we have a separate forum that handles queries regarding Postman. With our Intuit Developer, you can interact with developers, product experts, and engineers about software, QuickBooks API concerns, or developer license-related questions. From there, they can guide you in generating the token successfully.

 

At this time, you can post your concern to their page following these steps:

 

  1. Open this link: https://help.developer.intuit.com/s/.
  2. Choose your QuickBooks product.
  3. Tap on Ask a Question
  4. Sign in, then follow the onscreen pop-ups to proceed.

 

On the other hand, you may run through the resources from our self-help articles if you need guides while working with QuickBooks in the future. 

 

If you have any other QuickBooks-related questions or issues, please feel free to leave a comment below. I'm here and ready to assist you with just a few clicks. Have a great day!

FIA System
Level 1

Access token generation issue

Ok. I will do that. Thanks for your help.

MariaSoledadG
QuickBooks Team

Access token generation issue

Hello there, FIA System.

 

You're very much welcome. Anyway, if you have any other concerns when generating a token for access, let us know so we can get back and further assist you. Have a nice day ahead!

 

 

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