It's nice to see you here in the Community, Thassell. Allow me to help you rectify the Accounts Receivables and where to move the wrong A/R entries in QuickBooks Desktop (QBDT).
To start, I completely agree with your suggestion about creating a Journal Entry so your friend can address their A/R entries.
To do that, please follow the steps below:
- Create a journal entry by going to the Company menu.
- Under the Account column, click the dropdown arrow and select Accounts Receivable.
- Enter the single line deposit amount in the Debits column.
- On the second line, select a bank account under the Account column
- Re-enter the single line deposit amount in the Credits column.
- Once done, click Save and close.
I'd also suggest reaching out to an accountant for them to be recommend where to move the wrong A/R entries and to ensure you’re getting the most accurate and efficient financial management.
Additionally, you may want to check this article so you can assist your friend if they need help reversing their journal entry: Reverse or delete a journal entry in QBDT .
Get back to this post if you have further concerns about fixing the negative balances in the A/R report. We're here to help.
