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joaniebones805
Level 1

'Add subtotal' button missing

With the roll out of the new invoice features (Oct 2023), the "add subtotal" button is missing that used to allow subtotals throughout an invoice. I separate out invoices in sections and subtotal those sections, so this is a big issue for us. Is there another way to do this?

10 Comments 10
IrizA
QuickBooks Team

'Add subtotal' button missing

Hi joaniebones805,

 

I can imagine your challenges with the absence of the Add subtotal option in the New Invoice experience recently introduced in QuickBooks Online. I appreciate you taking the time to bring this matter to my attention.

 

To ensure your feedback reaches the relevant team, I encourage you to submit it through QuickBooks. This will enable us to directly forward your feedback to our Product Development team, so they can consider reintroducing the Add subtotal option in future updates. We sincerely appreciate your understanding and thank you for your contribution in helping us enhance our services.

 

  1. Select the Gear icon, then choose Feedback.
  2. Enter your comments or product suggestions.
  3. Select Next to submit.

 

On the other hand, the new layout introduces a range of new features that can enhance your invoicing experience. To learn more about these features, please check out this article: See what’s new with estimates and invoices in QuickBooks Online. Then, go to the What you can do with the new estimates and invoices section.

 

Please feel free to reach out if you need any further assistance regarding the new invoicing experience. Take care and have a good one!

kylie8
Level 2

'Add subtotal' button missing

So you have no suggestions on how to move forward, just a canned response.  

surcom
Level 1

'Add subtotal' button missing

Why would you even think to get rid of that? I use it all the time and today I'm missing it. Don't go backwards. Your price goes up and the usefullness goes down. I don't care for all the ads as well. I pay for this. If I don't want what's on your ads please get rid of them. They are completely muddying up the page. Thanks,

 

Tim

Horrified user
Level 1

'Add subtotal' button missing

OMG - you took away a function?!?!? Who is your competitor? I need subtitles. Maybe they offer that

SUBTOTAL Addict
Level 1

'Add subtotal' button missing

Where did the SUBTOTAL button go?  That was a vital function for those offering services and not just products. 

SueLLC
Level 1

'Add subtotal' button missing

I need the Subtotal button back too!

Menorah7
Level 1

'Add subtotal' button missing

BRING BACK TO SUBTOTAL BUTTON! 

Menorah7
Level 1

'Add subtotal' button missing

BRING BACK TO SUBTOTAL BUTTON!

wheyland electric
Level 1

'Add subtotal' button missing

Why is the Subtotal button missing? This is horsesh%^. I have to separate my estimates/invoices by specific tasks. This thread has been around for almost 6 months and no reply or fix. This is a major problem. I will be looking for other software.

MAnneJ
QuickBooks Team

'Add subtotal' button missing

I am well aware of how significant the add subtotal button is in your business, @wheyland electric. No worries. I'm here to walk you through the steps for adding the subtotal button in the new invoice layout in QuickBooks Online (QBO).

 

The Add a Subtotal button is already included in the new and updated invoice layout.

 

Here's how:

 

  1. Go to the +New icon.
  2. Select Invoice.
  3. On the invoice page, scroll down below the Product or Service.
  4. Click the Add product or service drop-down.
  5. Choose the Add a subtotal.
  6. Fill out the necessary fields.
  7. Once done, hit Save or Review and send.

 

Add subtotal.PNG

 

Furthermore, you might want to check this article I've included and learn how to personalize and add specific info to your sales forms: Customize invoices, estimates, and sales receipts in QuickBooks Online.

 

I'm always available to assist if you require additional assistance managing your invoices. Just leave a reply in the comments. Have a good day ahead! 

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