Alert that customer has a credit to use

No, QuickBooks won't do that.

Hi @broncobuster,

Thank you for posting here in the Community about the feature you need for the customer credits. I'm here to provide some clarification regarding the automation in QuickBooks Desktop.

The ability to set an alert about the available customer credits is unavailable. For now, the only available feature is to create automated payment reminders for invoices and statements.

I agree it would be beneficial to have this option in QuickBooks. Our engineers are constantly improving the product features of this platform.

As we assess this, I recommend sending your feedback directly to our product engineers. We continue to improve the features, and this option might be available in the future.

Here's how to submit feedback:

1. Open QuickBooks Desktop.
2. Click the Help tab at the top menu bar.
3. Hover your cursor to Send Feedback Online, then select Product Suggestion or Help System Suggestion.

Also, I've attached an article on how to turn on automated payment reminders for invoices and statements in the future: Create automated payment reminders for invoices and statements.

Please don't hesitate to drop a comment if you have additional questions about managing customer credits or using automation for transactions in QuickBooks. I'm always around to help. Take care.

@AlcaeusF  RE: The ability to set an alert about the available customer credits is unavailable. 

There's an ability to do this that Intuit made unavailable? Why did Intuit do that?