Are we still able to add Products/ Services and Qty on Hand on the Simple Start or Essential plans?

Hello,

If you want to track actual quantities on hand of items you sell, this is indeed a feature in QBO Plus and Advanced only.

If you downgrade to SimpleStart or Essentials, you will still have items you can sell but you'll loose the ability to track the physical item QTY on hand.

You're right, @sales193. Let me add to what @mazar has mentioned about inventory tracking in QuickBooks.

The ability to track inventory is only available for the Plus and Advanced plans. However, you can still add products and services in the Simple Start and Essential plans. When you downgrade from your QuickBooks Plus subscription, your inventory items' quantities reset to zero. The items will stay in QuickBooks, but you won't track the quantity on hand anymore.

For more information on what happens when upgrading and downgrading your QuickBooks, check out this article: Upgrade or downgrade your QuickBooks Online edition.

You may want to customize reports so they show specific information about your products and services. Here's an article to guide you on how: Customize reports in QuickBooks Online.

Please feel free to reply to this post if you have any other questions about inventory tracking in QuickBooks Online. I'm happy to help out.

Hi, thanks very much for coming back to me so quickly!

So just to confirm, if we downgrade the plan our existing items will remain and we can still add new ones, but all qtys will be set to 0 and we can't adjust these? Would we still be able to create invoices containing these items, and if so what would this do to the quantity on hand? Would it go into negative numbers or simply stay at 0 regardless of what we do?

I appreciate you for coming back to the thread and adding some clarification about your concern, sales193. I've got additional information on how items work after downgrading your plan and ensuring you can manage your product and service data after switching your subscription.

As previously stated, the quantity of your inventory items reset to zero after migrating your plan. Your items remain in QuickBooks, but you will no longer be able to track the number on hand. As a result, you're unable to adjust those products. You need to run and save a report of all your products or services before downgrading so you have a record of your current quantities on hand or to see the remaining on-hand items.

Here's how:

1. Go to the Reports menu.
2. Search for and open the Product/Service List report.
3. Select the Customize button.
4. Choose the Filter ▼ section.
5. In the Deleted ▼ dropdown, select All.
6. Click Run report. Then, print or export your report.

On the other hand, it is recommended that you make your inventory items inactive before downgrading. This is to avoid errors and conflicts in your data. With this, creating invoices within the Simple or Essential version containing inventory items from your current plan isn't possible. This is because they will no longer appear on your Product and Services list in your new plan after you deactivate your items. 

You may refer to this article to see further details: Upgrade or downgrade your QuickBooks Online edition.

Furthermore, you have the option to manually enter your remaining quantity on hand into your downgraded plan. You can utilize the above-mentioned report to determine how many amounts you need to record and then input them as Non-Inventory or Service so you can use it when creating an invoice.

In case you need steps on how you can switch back to your previous edition, you can read this article: Upgrade or downgrade your QuickBooks Online edition.

If there are any other concerns about downgrading subscriptions and managing items in QBO, add them to this post. I'll answer them for you, sales193. Have a great day!