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QED-IT
Level 2

Barcode Printing

I am using QuickBooks Enterprise:Solution: Professional Services 23.0 hosted locally in an on-premise server and accessed via remote desktop. I am trying to print out multiple Barcode Labels from QuickBooks on my Laptop to a Zebra ZD421 printer via USB connection but it doesn't seem to work and doesn't even show any errors. I am only able to Print single Labels but when I select multiple Labels to print, it shows the progressive bar for print but nothing comes out and doesn't even show on the print Jobs. I am using Windows 10 so I tried reinstalling the updated driver but still the same. On a few occassions it showed in the print job but the status is stuck in pause. I tried restarting the print job several times but nothing happens. I will now try to setup on a Windows 11 PC and try printing again but please advise how I can resolve this issue. Refer attached for pickture of my setup.

8 Comments 8
Carneil_C
QuickBooks Team

Barcode Printing

Thank you for visiting the Community, @QED-IT.

 

I appreciate you laying out the details of your concern and attaching an additional screenshot to help us get on the same page with the barcode printing issue in QuickBooks Desktop. Please know that we value your ideas, and this isn't the kind of service we want you to experience. 

 

Currently, we're unable to print multiple labels. You'll want to consider using a third-party app by checking our Apps Center to pick one that matches your needs.

 

Here's how:

 

  1. From your browser, enter this link: Apps for QuickBooks Desktop.
  2. Then, enter a keyword in the Search field or use the Filters section to narrow down the process.
  3. This action will display a list of apps.
  4. Click on the View Profile button to see more details about the software.

 

Also, visit our Firm of the Future to check the recent happenings and future developments, such as updates to newly added features.

 

I've got this helpful article to help you with printing errors and issues: Troubleshoot tag printer issues.

 

Please don't hesitate to get back to this thread if there's anything else you need help with printing concerns. I'll do my best to help you out. Keep safe.

QED-IT
Level 2

Barcode Printing

Hi team,

 

Thanks for the response. I've already downloaded ERP Lite from the Apps Centre to install and test but I just have one question. According to your reply, you stated that currently, you're unable to print multiple labels. Please state the reason so I can understand and at least give feedback to my team. Also, is that statement referring to printing multiple different Barcode Labels or multiple copies of the same Barcode label?

RCV
QuickBooks Team
QuickBooks Team

Barcode Printing

Thanks for coming back, 0c9b6bf4a7d1.

 

If you are referring to printing multiple copies of the barcodes of your items directly from the Print Forms section on the File menu. See the screenshots below:

 

 

 

Just follow the steps below to help you accomplish this: 

 

  1. Go to File.
  2. Select Print Forms.
  3. Choose Labels.
  4. Under Item Barcodes, select the item with the barcode you wanted to print.
  5. Hit OK.
  6. Enter the number of copies you wanted to print.
  7. Click Print.

 

 

 

 

 

 

 

 

 

 

See this article for more insights about how you can utilize the barcodes in QuickBooks: Set Up and Use Barcode Scanning in QuickBooks Desktop. Also, we can also print labels for your inventory items as long as you're using QuickBooks Desktop Enterprise with Advanced Inventory. Let me show you how:

 

  1. Go to the Print Forms from the File menu, then Label.
  2. On the Select Labels to Print page, select Item Barcodes, then choose the items you want to include or click All items if you wish to add all items.
  3. Tap OK.
  4. Choose the label format and add a number of copies under the Print Labels page.
  5. Hit Print.

 

 

 

 

 

 

 

Just in case the same thing happens, please contact your IT specialists to help you with print settings. To learn some related articles in managing your items and barcodes, you can always visit our Inventory and Project articles for reference.

 

I want to make sure I've got you covered. You can click the Reply button below for follow-up questions and clarifications about barcode scanning. I'll be in touch. 

QED-IT
Level 2

Barcode Printing

@RCV 

 

Thanks for explaining the steps to print multiple Barcode Labels. I've already tried this option several 100 times but the only option working is Print to File. As for printing directly to the printer, I am only able to print one Barcode Label. However, when I follow the steps to print multiple Labels, the print job loads and completes without any errors but there is no printout on the printer. I've done it multiple time and even reinstalled and reconfigured the printer several times but still no printouts. I'm starting to think its an issue with the printer but its a brand new Zebra ZD421 printer and I've followed all the necessary steps in the guide and on the Zebra Website to conduct installation and verified single test prints both from the Control Panel and from QuickBooks so please kindly check if the printer model stated is supported by QuickBooks and if there are any current issues or if there is a specific setting that I need to change to enable multiple barcode label printing. Thanks again and looking forward to hearing from you soon.

AbegailS_
QuickBooks Team

Barcode Printing

Hello @QED-IT

 

I understand that printing multiple barcode labels is crucial to your business. Your Zebra ZD421 printer is compatible with printing barcode labels, and I appreciate that you have ensured that it is updated.

 

I recommend reaching out to QuickBooks Desktop Support for a deeper investigation into this matter. They have various tools and resources that can be used to troubleshoot and resolve printing issues specific to QuickBooks Desktop. You can follow these steps:

 

  1. Sign in to your QuickBooks Desktop company file.
  2. Select QuickBooks Help from the menu.
  3. Click on Contact us to get in touch with QuickBooks Desktop Support.

 

I've got you these helpful article to help you with printing errors and issues: Fix printing issues in QuickBooks Desktop

 

Be sure to let me know how else I can empower you to make QuickBooks work the way your business needs. Thanks for coming to the Community, wishing you continued success

4Gal
Level 11

Barcode Printing

@QED-IT 

The barcode feature in QB Desktop is just a pain. You should consider having a third-party inventory management app and downgrading your plan to Silver or Gold.

QED-IT
Level 2

Barcode Printing

@AbegailS_@RCV & @Carneil_C 

Thank you very much for the information and resources provided so far. I've gone through everything you guys provided and I've finally managed to find a proper workaround for my issue without any third-party software integration since all settings were verified. 

For this option to work, the quantity of the item’s Barcode Label intended for printing needs to be specified in the printer settings, for my case, using the Zebra ZDesigner ZD421-203dpi ZPL Version 5.1.7.7414 instead of specifying it in QuickBooks Print Label dialog box. The new Version 8.6.5.26125 Driver no longer supports this option.

Hence, I have tested on both USB and Wired Network connections and verifed this option for multiple Barcode Label printing successfully.

 

Cheers and wish you all a safe and Happy New Year!!!

Erika_K
QuickBooks Team

Barcode Printing

Thank you for getting back on this thread, @QED-IT
 

It's nice to hear you've resolved your issues about printing multiple barcode labels.
 

Also, thank you for sharing the resolution you've performed. Your updates or the information you've provided will serve as an opportunity for customers having the same issue. They will have something that they can work on.  
 

We appreciate your effort in letting us know about this. Please let me know if you have any additional queries, and I'll get back to you as soon as possible. Have a great day ahead!  

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