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judcre-aol-com
Level 1

Can not export my company t o online. Says my browser is not supported. It is microsoft edge. Why?

Browser is updated and this is my default browser.
2 Comments 2
4Gal
Level 11

Can not export my company t o online. Says my browser is not supported. It is microsoft edge. Why?

Which QB Desktop year version do you have?

Shania_C
QuickBooks Team

Can not export my company t o online. Says my browser is not supported. It is microsoft edge. Why?

Hi @judcre, thank you for reaching out to us. I am here to help you with exporting your company to QuickBooks Online and resolve your browser-related issues.

 

To begin, could you please provide me with additional details about what company are you referring to when trying to export to QuickBooks? Your cooperation is greatly appreciated as it will provide us with a solution.

 

Also, It's important to check the system requirements for QuickBooks Online products to ensure that your system meets the necessary criteria. Additionally, you should confirm that your browser is one of the supported web browsers for QuickBooks, as this can vary depending on your system. QuickBooks supports the current and two previous versions of browsers, and we don't always support older versions. I also recommend changing the default browser and performing basic troubleshooting for browser issues.

 

If you can't export or migrate your company file from QuickBooks Desktop, you will receive an email notification containing suggested troubleshooting steps. I suggest checking your email for further instructions.

 

Here's a comprehensive guide that walks you through the process of importing your QuickBooks Desktop company file into QuickBooks Online.

 

Additionally, here are some articles that you can read about what features and data move from QuickBooks Desktop to QuickBooks Online also, learn more about the steps you should take after you move from QuickBooks Desktop for Windows or Mac to QuickBooks Online. This helps you make sure your data is accurate.

 

 

Please let me know if you have more questions or clarification with exporting your company to QuickBooks Online, I want to make sure everything is taken care of for you. Have a great day!

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