Can someone call me so I can get my account backend running?

Hi there, Mike. Although I would like to assist you directly, your case involves specific account details that our experts can review thoroughly to ensure everything is working as expected. For this reason, I’d like to offer an alternative option, such as using the QuickBooks Test Drive, which also allows you to contact our support team directly.

Before we proceed, could you please clarify what you mean by "account backend running"? For example, are you unable to access your account, facing setup issues, or encountering problems related to specific features? Additional details will help us guide you appropriately.

If you're unable to log in to your QuickBooks account (e.g., you forgot your password but still have access to your registered email or phone number), here’s how you can recover your account:

1. Enter your account’s phone number or email address on our sign-in help page.
2. Select Forgot password, or Text a code to [your number].
   
   
3. Check your email or text message for your code.
4. Follow the instructions we send you to sign in. You can skip or reset your password when prompted.
5. Don’t close the window containing the code entry form; otherwise, you'll need to start over.

If you mean something else, we can use the QuickBooks test drive to contact our support team. Please use the incognito mode to access the link: https://qbo.intuit.com/redir/testdrive. After that, follow these steps to reach them:

1. Select the Help icon, then Search.
2. Enter your question in the designated field, then Contact Us.
3. Choose Callback for support.
   
   

To prevent your calls from being disconnected, I recommend checking our support hours for prompt assistance: Get help with QuickBooks products and services.

I also encourage you to post your concerns in the Community forum for additional support.

We're still available and ready to assist you if you have any additional questions.