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Join nowI bought a desktop copy of QB 2021 Premier Plus, which came with a one year subscription, at a local store. It was the only copy they had even though I didn't need the premier plus. I don't need the subscription because I don't run payroll or anything from it, our accountant does all that. I just need it for estimating and invoicing, posting payments, etc. But when I try to open the program, a pop up comes up that says "It seems that your QuickBooks subscription has lapsed. Please make sure we have your latest billing information on file to keep your subscription active". It will not open my books but I do not want to pay for a subscription because I don't need it! How do I get around this? I need to print out a profit and loss for my bank and I can't get into the dumb books! So frustrated!
You can still purchase the one time license for QB Desktop 2021 Pro to replace your expired license. Utilize the trial version for QB Desktop 2021 to open your file immediately for the time being.
I believe the trial version is the subscription that expired because we've had this version for a bit now. I'm not sure what you mean by "buy QB Desktop". We purchased the installation disk from the store, so why would we need to buy another desktop version? It just stopped opening our file because it wants us to now pay for a subscription.
Let me help open your QuickBooks company file and print the Profit and Loss report for your bank, ACD2.
You need a new license to access the company file. It's part of the process since your previous account includes a subscription.
To purchase a new license, don't use your original install file so you won't see the lapsed message. Use the latest install file available on the QuickBooks Downloads & Updates page and get the download link for your version of QuickBooks.
To download the installation file:
When you install QuickBooks, you'll need to enter your license and product number. If you can find these details, can sign into your Intuit account and view your license from the Products & Services section.
You can browse this article to finish installing and activating your QuickBooks company file: Learn how to install QuickBooks Desktop.
After installing QuickBooks, you can restore the backup file. Then, run and print the Profit and Loss statement.
If you need further assistance with the process, you can contact our QuickBooks Desktop Live Team. They can do screen sharing with you and walk you through getting a new license and pulling up the Profit and Loss report.
Let me know if there's anything else you need by commenting below. I'll be right here to guide you.
You were purchasing QB Desktop 2021 Premier Plus. It is a subscription license and you have to pay for renewal every year for your program to work. If you're using the current rate, you'll have to pay $550 worth of renewal for a single user. Another option, buy a new one-time license for QB Desktop 2021 Pro for single user and it's cheaper than your renewal price.
I did all of this and after redownloading when I tried to open it i got the same message that said my subscription is expired.
Login to your CAMPS and check your license status. As long as your license expires, you won't be able to use it. Renew your license or purchase a new one time license as I mentioned earlier.
Hello, ACD2.
I'll share additional information about the error message you received after redownloading your QuickBooks Desktop version.
You'll be getting the same error message since you might have used the expired license number and product key. If you wish to keep utilizing the same product information, you can renew it or buy a new one-time license, like Fiat Lux - ASIA suggested.
You can also utilize the trial version for QuickBooks Desktop 2021 to access your company file. I recommend reaching out to our QuickBooks Desktop Support if you don't have the product information for the trial version. You can use this link if you're unable to get into your product: Contact Us.
Once you have all the necessary information on the QuickBooks Desktop 2021 trial version, you can follow the steps in this article to install it on your computer: Install QuickBooks Desktop.
After the installation, you can now restore a backup copy of your company file.
The Community and I will always be here to help you, don't hesitate to add any details below if you need further assistance. Stay safe and enjoy your day.
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