Hello there, @agenttysor-gmail.
Thanks for coming to the Community for your concerns. I want to help ensure you're able employees to the online ecosystem.
The Online Ecosystem is a third-party app that integrates with QuickBooks. Thus, I'd recommend contacting them directly as they are the best people who can help you with this.
Furthermore, you can check out some of our resources in the QuickBooks Articles hub. You can search for some relevant topics, pointers, and steps to some of your business tasks in QuickBooks.
Feel free to visit again if you need help with anything else about QuickBooks. I'm always around here at your service. Have a wonderful day!
