CC reconcilliation

Good day, Beta Wolf.

I acknowledge that you need help reconciling the two Chase credit card accounts you have in QuickBooks. Let me share a way to correct the amounts of both accounts that show the bill charges as one.

First, I would like to understand how you set up the credit card accounts. It appears that you have created two different ones. Can you please let me know how you reconciled the one account? Did you create a parent account and sub-accounts?

If you have not created this system, you'll want to set up a parent account and then set up each individual card underneath it as a sub-account. In your case, you may choose which parent account the two credit card accounts should fall under.

Before connecting to online banking, consult your bank for the syncing process to understand how they send transactions. If they download to one account, connect only to the parent account. Otherwise, connect the sub-accounts and not the parent account if the transactions download to the individual ones.

To learn more about this, refer to this article: About bank or credit card subaccount setup.

However, if you want to continue that current setup, we can edit the bill and apply it as a payment via Pay Bills under +New. To offset the amounts in their register, manually calculate and allocate the charges accordingly. These will help us split them as a line item and hit both credit card accounts under Category. I'm adding a screenshot below:

Once done, go to Transactions, then select the Chart of Accounts tab to reconcile. Locate the cc accounts to verify the balance.

Scan this guide to dig deeper into bills: Enter and manage bills and bill payments in QuickBooks Online.

In case you need to record credit card payments, check out this reference for future purposes: Record your payments to credit cards in QuickBooks Online.

Let me know if you have further questions or need a helping hand in managing your credit card accounts. I'll get back to you as quickly as I can. Take care.

Thank you for your a assistance. I will try these tips to see if we can get this sorted out. I just need to get with my manager since he originally set up everything in Quickbooks and linked the bank account. I will update. 

Thank you for you assistance...we will try these steps to see if we can get things sorted out. I appreciate the quick response.