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Magnetool
Level 1

Change Item in my List from Service to Non-Inventory

How can I change a grayed out Item in my List from Service to Non-Inventory(it was set up wrong from the start)? I have sales associated with this item so deleting it is out. See attached screen print.

 

 

 

 

4 Comments 4
Magnetool
Level 1

Change Item in my List from Service to Non-Inventory

Forgot to add the screen print.

ZackE
Moderator

Change Item in my List from Service to Non-Inventory

Thanks for getting in touch with the Community, Magnetool. I appreciate your screenshot.

 

I can certainly understand how an ability to change item types from services to non-inventory items could be useful and have submitted a suggestion about it as of today.

 

You can submit your own feature requests while using QuickBooks.

 

Here's how:

 

  1. In the top menu bar, go to Help, Send Feedback Online, then Product Suggestion....


     
  2. Choose a Type of Feedback and Product Area (optional) from your available drop-down menus.


     
  3. Enter any suggestions/feedback in the Here is my suggestion: field.


     
  4. If you'd like, include your name/email in the My name is: (optional) and My e-mail address is: (optional) fields.


     
  5. Select Send Feedback.

 

Your feedback's definitely valuable to Intuit. It will be reviewed by our Product Development team and considered in future updates. You can stay up-to-date with the latest news about your product by reviewing Intuit's Product Updates webpage.

 

As a workaround, you can create a non-inventory item and edit the transactions incorrectly associated with your service item to have them reflect correctly in QuickBooks.

 

Here's how to create a non-inventory item:
 

  1. In the top menu bar, go to Inventory, then Inventory Center.
  2. Click New Inventory Item and choose New Inventory Item.
  3. Use your Type drop-down list, pick Non-Inventory Part, then enter any necessary details, such as an item name, price, etc.
  4. Select OK.

 

You'll also be able to find many detailed resources about using QuickBooks in our help article archives.

 

Please don't hesitate to send a reply if there's any additional questions. Have an awesome Thursday!

Magnetool
Level 1

Change Item in my List from Service to Non-Inventory

I do not have "Inventory" as a menu item.  I only have Lists, Item List and the "Type" is set to "Service" and I need to change it to "Non-Inventory Part".   I cannot delete the existing one because it has sales associated with it. It was set up wrong as a "service" and the area to change it to another type is grayed out and cannot be changed) 

RCV
QuickBooks Team
QuickBooks Team

Change Item in my List from Service to Non-Inventory

Let me share some details about changing your inventory item to a non-inventory one, Magnetool.


The option to change the inventory type to non-inventory is unavailable in QuickBooks Desktop. We can only change it between Inventory Part or Inventory Assembly. See the screenshot below on how it looks like if you're going to change the inventory type:

 

inventory.PNG

 

 

Also, QuickBooks won't let you delete an item if it's ever been used in a transaction. If you don't need it anymore, we can hide it and it will be removed from the list but not from your books. To hide an item, just follow the steps below: 

 

  1. Go to Lists, and select Item List (for Windows) or Items (for Mac).
  2. Double-click the item you want to hide.
  3. Tap Item is inactive (for Windows) or Inactive (for Mac).
  4. Press OK.

 

Once the item is hidden, you can clear the Item is inactive checkbox to unhide it at any time. Then, check if it’s a sub-item of a hidden parent item if the checkbox is unavailable and you can’t unhide the item. If it is, unhide the parent item or remove the connection between the parent item and the sub-item. You can select the Include inactive checkbox on your item list to show hidden items.

 

On the other hand, we can access Inventory under the Vendors tab. Follow the steps below to set up and keep track of your stocks:

 

  1. Click the Vendors menu, then Inventory Activities.
  2. Pick Inventory Center.
  3. From there, you can set up your items.

 

If you do not see the menus under Vendors, make sure to turn on the preferences. Let me guide you on how:

 

  1. Go to Edit on the top menu.
  2. Tap Preferences.
  3. Choose Items & Inventory.
  4. Select Company Preferences.
  5. Then, make sure the Inventory and purchase orders are active.

 

See the following links to help set up your Inventory Management workflow:

 

 

Once done, you can check out the non-inventory items you've added to the Lists menu. Then go to the Item List section. Here's an article you can refer to for more details about adding, editing and deleting items in QuickBooks Desktop for Windows and Mac.

 

Feel free to visit our Inventory Reports page for more insights about creating and managing inventory reports.

 

If you need to take care of other things in QuickBooks, I'm with you every step of the way. Just leave a comment below and I'll get back to you. Have a great day.

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