Changing due date on email

Hi @Cmdermott,

Let's check your email template if you have added the due date on it. Let me walk you through how.

1. Go to Edit, then Preferences.
2. Choose Send Forms, the Company Preferences.
3. Select your template name, then Edit.
4. In the Edit Email Template window, make sure to delete the [Due-Date] field.
5. Click Save. Then, OK.

If you don't have this field on your email template, please run verify and data utility tool. This process will help us identify and resolve data integrity issues of the program.

Once done, restart your computer and try sending a test invoice to your email.

I'm also adding our page about fixing data damage on your QuickBooks Desktop company file for your reference.

Please let me know if you have other questions or concerns. I'll be around to assist you. Thanks for dropping by and have a good one.

Thank you for your suggestions.  There is no due date field in the templates that I use.  I used the utilities suggested and the problem was not identified, therefore the problem still exists.

Hi Cmdermott,

You can change the payment terms to Due on Receipt to show the correct date and avoid confusion to your clients. Let me walk you through how.

1. Click Customers on the upper menu.
2. Select Customer Center.
3. Double click the name of the customer. 
4. Go to the Payment Settings tab, click the drop-down arrow beside Payment Terms and choose Due on Receipt.
5. Click OK

Once done, you can try emailing the invoice. 

If in case you'll want to reset your email later settings, please check this article for the complete guide: Fix Email Templates Issue in QuickBooks.

Please let me know if you need further assistance. I'll be right here to help.

I'm having same issues but with not being able to change this: 

Hello there, @totalexteriors.

I'd be glad to help you change the due date of your e-invoice in QuickBooks Desktop. You can select it manually and enter the correct Due date. I'll show you how:

1. Create an invoice and select the drop-down button under the Email button.
2. Select Email Invoice.
3. Click on the Due date, then enter the date you want to record.
4. Select Send. Here's how it looks like:

If you're still not able to change it, I'd suggest updating the QuickBooks Desktop program. To know more about the steps, you can check out this article: Update QuickBooks Desktop to the latest release.

I've added this article for your future task about tacking the specific aspects of your business: Understand reports. This also contains sub-articles such as customizing and memorizing the report.

Please don't hesitate to let me know if you need further assistance. It will be my pleasure to help. Take care and have a wonderful day.

This is what happens when I email an invoice, we have gmail.

But I can just change the payment terms on the actual invoice rather than the customer profile, and that seems to work out for me. Thank you for your help!

My program shows the same email prompt, where there is no area to alter a due date. Would you mind elaborating on where, on the "actual invoice" you go in to change the red due date text that shows up in the emails?

I'll guide you on how you can change the due date on the actual invoice, Heather. 

One of the main reasons why it's important to set a due date on an invoice. This is to encourage your customers to pay you within a certain period of time.

On the actual invoice, you can simply edit the field to change the due date. I've added this screenshot for your reference:

Furthermore, learn how to create custom templates and customize them so you can control how they look and what information to include. I've added this article for more details: Use And Customize Form Templates.

Leave your comment if you have any questions about invoices. I'd be happy to help.