Check Spelling on Form Not Working

Hi there, PattiB2021.
 

I can share some troubleshooting steps that can help fix this spell checker issue. First, you'll want to make sure that you're using the latest release of your QuickBooks product. This way, you always get our latest security patches and bug fixes. Here's how:

1. Go to the Help menu.
2. Select Update QuickBooks Desktop.
3. Head to the Update Now tab, then choose Get Updates to start the download.
4. When the download finishes, restart QuickBooks.
5. When prompted, accept the option to install the new release.

If the issue persists, I recommend repairing your QuickBooks Desktop. It could be that there are damaged components in the program causing the spell checker feature to malfunction. 

For more resources and references while working in the program, you can browse a topic from our Help Article page.

Let me know how it goes by dropping a comment below. It's my priority to ensure that your account properly performs spell checks.

Hi KlentB,

Thanks for the suggestions.  I have tried all of them and still with no success, including the Repairing QB Desktop. The weird thing is that words that it previously accepted for years,  are popping up with QB wanting to offer a different word and it won't accept my spelling at all.

PattiB

I appreciate you for coming back to the thread along with the amount of effort you've put into troubleshooting this spell checker issue, @PattiB2021. I’ll make it up to you by sharing more information on how to deal with this. 

I recognize the importance of having a correct spelling on the forms. I also know how time consuming it is when something isn’t working the way you need it. I'll provide further troubleshooting steps to help fix this.

Let’s verify and rebuild your data to fix program-related issues in QuickBooks Desktop. This process scans your company files for errors or data damage. I’ll show you how:

1. Go to the File menu, choose Utilities then, click Verify Data. 
2. Select the File menu again, click Utilities, then Rebuild Data.
3. You’ll receive a warning message to backup your company file, press OK.
4. Press OK when you get the message Rebuild has completed.

For other damage troubleshooting steps for Windows, feel free to check out this article: Verify and Rebuild Data in QuickBooks Desktop

If you're still getting the same result, I’d recommend contacting our Customer Care Team. They can pull up your account in a secure environment and further investigate this behavior.

Here's how:

1. Go to the Help menu, then select QuickBooks Desktop Help.
2. Click Contact Us.
3. Give a brief description of your issue, then select Let's talk and then choose a way to connect.

Feel free to visit this article to learn how you personalize the templates and its context: Use and customize form templates.

Feel free to hit that Reply button if you have additional questions or concerns besides updates and the spell check feature. I'm always here to help. Take care.

Thanks JamaicaA,

I just tried the verify and rebuild data features.  Unfortunately it did not fix the issue. I will seek QB Desktop Help as you suggested.

Thank you!

PattiB

So my IT guy and I tracked this down. QB has a file called userdictionary.tlx. We think that file got lost when I had a power surge, and my UPS failed to keep my computer running.  The userdictionary.tlx file lost ownership and we couldn't open the file. We went into the properties/security in this file and changed the ownership.

Then we were able to open the file using notepad and all of my added/saved words from the QB Spell Checker showed up. Now my Spell Checker works perfectly when I am invoicing my clients.

I hope this helps someone else out there! Thanks so much JamaicaA

So my IT guy and I tracked this down. QB has a file called userdictionary.tlx. We think that file got lost when I had a power surge, and my UPS failed to keep my computer running.  The userdictionary.tlx file lost ownership and we couldn't open the file. We went into the properties/security in this file and changed the ownership.

Then we were able to open the file using notepad and all of my added/saved words from the QB Spell Checker showed up. Now my Spell Checker works perfectly when I am invoicing my clients.

I hope this helps someone else out there! Thanks so much KlentB!