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ltpbuilders
Level 1

Closing Quickbooks Desktop

When I switched from Desktop to Online I was told I would have access to my Desktop for one year.  Now i find out that is only if you keep paying for Desktop for a year-    

 

Solved
Best answer February 17, 2022

Best Answers
Fiat Lux - ASIA
Level 15

Closing Quickbooks Desktop

@ltpbuilders 

You may have 2 options:

1. Utilize the trial version for QBD to open your file

2. Purchase the one time license for QBD 2021

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3 Comments 3
JoesemM
Moderator

Closing Quickbooks Desktop

I'd be glad to help share additional information about your subscription when converting data from QuickBooks Desktop to QuickBooks Online, @ltpbuilders.

 

The information you've mentioned is correct. QuickBooks Pro/Premier Plus is an annual subscription that must be renewed every year to maintain access to your software.

 

In case you purchase QuickBooks Desktop Enterprise using the Monthly Payment Plan, you elect to pay your annual subscription in equal payments over 12 months. Purchasing an annual subscription for QuickBooks Desktop Enterprise commits you to a 12-month term. You must pay for all 12 months of the subscription in full based on the then-current rate of QuickBooks Desktop Enterprise.

 

I'd also suggest contacting our Customer Support Team. They can check your subscription plan and further help you with this matter. Just click this link on how to reach them: Contact QuickBooks Desktop support.

 

Also, I'll be adding these links that will answer frequently asked questions about converting your account from QuickBooks Desktop to QuickBooks Online:

 

 

To get started with QBO, you may review the topics from our help articles. Here's the link: Help articles, video tutorials, and more.

 

Should you have any follow-up questions or require further clarification, don't hesitate to post again here in the Community. Take care always, @ltpbuilders.

Fiat Lux - ASIA
Level 15

Closing Quickbooks Desktop

@ltpbuilders 

You may have 2 options:

1. Utilize the trial version for QBD to open your file

2. Purchase the one time license for QBD 2021

ltpbuilders
Level 1

Closing Quickbooks Desktop

We do pay monthly,  which is why I am sure the person that I went through was incorrect about the one year access.

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