I can help you find the right support to address your request promptly, @Andres. First, let me give you some insights about the activity in your bank account.
To review the debit charge from your bank account, you can look up your payment history. Your QuickBooks Online payment history is easily accessible from within the product. This feature allows you to effectively track and manage all your payment transactions.
Here are the steps you can follow to access your payment history information:
- Go to the Gear Icon.
- Under the Profile portion, select Subscription and Billing.
- Click View payment history.
If you're unable to locate the exact charge you're looking for after viewing your payment history, I'd recommend contacting our support team so that they can assist you further with this matter.
After you connect with someone, we can't ensure that the first person who accepts your request will be a Spanish representative. However, you can specify that you are requesting for one. They can submit another request within the system's parameters.
Here's how to do it:
- Sign in to your QuickBooks Online account.
- At the upper right corner of your screen, hit the Help(?) icon.
- Go to the Search tab and then click on Contact us.
- Select a topic to connect with the right expert.
- Choose how you want to contact the QuickBooks support team.
- Start a chat with a support expert.
- Get a callback from the next available expert.
To ensure you'll be assisted on time, please see our support hours.
Moreover, you may also check our QuickBooks Help page to cover common questions about QuickBooks Online.
If you have any other concerns about managing your bank account in QuickBooks, feel free to leave a reply below. We're always here to help with any QuickBooks-related inquiries.
