You'll want to access QuickBooks Desktop (QBDT) as an administrator, AWyant01. The information below will help you set up and prepare your new company file for various business tasks.
When creating a new company file as an admin, it is essential to run QBDT with administrator privileges. Hence, you have a greyed-out Admin's email field because you have accessed it with regular user permissions.
As mentioned by @Chrea, can you sign in to CAMPs as the Primary Contact and find your license code? If so, ensure to launch QBDT as an administrator with these steps:
- Close your company files and QuickBooks Desktop.
- Locate the QuickBooks Desktop icon, then right-click on it.
- Choose Run as Administrator.
- Once a window that says "Do you want to allow this program to make changes to your computer?" popup, select Yes.
After that, you'll want to go through the process of creating a new company file again.
Alternatively, you can select the Sign-in later option, as the field is currently disabled. It allows you to enter the email address manually.
Whenever you need to update the name of your company file, refer to this material for guidance anytime: Rename your QuickBooks Desktop company file.
We're always here to dive in and assist you if you have any other questions about setting up or managing your company in QuickBooks Desktop. Click the Reply button below to drop your queries.
