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Hi @BostwickConstruction,
Thank you for posting here in the Community about the refund on your credit card. I'm here to assist you with reconciling your account in QuickBooks Desktop.
I can see that you've already reviewed the included transactions for July. At the end of each reconciliation, the difference between the ending balance in QuickBooks and your credit card statement should be $0.00.
Since you're getting a negative balance, I recommend performing troubleshooting steps. You'll need to review the balances and transactions to fix the problem.
I recommend following the recommended instructions in the order shown in this article: Fix issues when you're reconciling in QuickBooks Desktop.
If the credit card statement shows a negative balance, make sure to enter the negative balance during the reconciliation process (see screenshot below). Then when you mark off all the transactions that cleared, the totals will match.
When reconciling an account, you can also enter adjustments to fix discrepancies. For more information about reviewing reconciliation adjustments and cleared transactions, check out this link: Reconcile an account in QuickBooks Desktop.
Let me know if you need further help reconciling your account or managing the credit card credit. We're always available to ensure you're on the right track. Have a great day.
