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crane1
Level 1

Customer Expenses not showing up in Job Cost Report

We are a construction company.  I have created Customers in QB we will use DOE, JOHN and added the original estimate (which is the budget).  As expenses come in I code them to DOE, JOHN so I can run a job cost detail report and see the Actuals vs Estimate.

 

Well sometimes I have to bill a client for something extra.  So, I do the following:

  • Customers/Create Estimates
  • Customer Job: DOE, JOHN: Appliance Upgrade (this is what I call it so I can keep track of what extras I sent them)
  • I input all the information SAVE ESTIMATE
  • Then I go into that Estimate & Create Invoice & send to client

 

SOMETIMES, not always:

Now when I run a job cost estimate vs actuals detail, and I input DOE, JOHN it does not pull all of the expenses for this job.  Some of the expenses are showing up on DOE,JOH: APPLIANCE UPGRADE (even though I coded to DOE,JOHN)?  I want all expenses/estimates under DOE,JOHN?

 

How can I fix this?

 

7 Comments 7
Candice C
QuickBooks Team

Customer Expenses not showing up in Job Cost Report

Good morning, @crane1

 

Welcome to the Community! Let's work together to figure out why this is happening in your account with expenses going to the wrong customer job. 

 

To clarify a few details, can you provide us with some screenshots of the set up and the expenses? 

 

This will help me determine the best solution for your business. In the meantime, you can review this guide about job reports. I'll be waiting for your response! 

crane1
Level 1

Customer Expenses not showing up in Job Cost Report

Hello,

 

Here are Printscreens of  2 invoices, one coded to Gour Client (which is the customer job) and one is coded to GOUR RESIDENCE which is a job within the Gour Client.  I coded both of these invoices to Job Delivery. 

 

Also I ran the Actuals vs Estimates reports for Gour & Gour Residence.  As you can see the invoice I coded to GOUR is not showing up on either Costing Report.  Which is the problem I'm having.

 

Please help.

 

 

crane1
Level 1

Customer Expenses not showing up in Job Cost Report

Attached are 2 invoices, one I coded to GOUR client (which is ultimately the primary customer job) & the other I coded to GOUR RESIDENCE (which is where I have to code everything now, so it shows up on the job costing report).

 

I also have attached a job costing report for GOUR & one for GOUR RESIDENCE.  As you can see the invoice I coded to GOUR isn't showing up on either report.  It's nowhere to be found, which is the issue I'm having.  I'm scared I'm missing expenses.

 

 

crane1
Level 1

Customer Expenses not showing up in Job Cost Report

gour res attachment
crane1
Level 1

Customer Expenses not showing up in Job Cost Report

GOUR JOB REPORT

crane1
Level 1

Customer Expenses not showing up in Job Cost Report

GOUR RESIDENCE JOB REPORT

crane1
Level 1

Customer Expenses not showing up in Job Cost Report

CUSTOMER INFORM

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