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Alone
Level 1

Deactivate QuickBooks Desktop

Hello

Could you please help me to know How to Deactivate QuickBooks Desktop from stoled PC, and Activate it on new PC.

I have quickbooks pro 2012

 

Thank you

2 Comments 2
4Gal
Level 11

Deactivate QuickBooks Desktop

Can you access your CAMPS and find your license code there?

https://camps.intuit.com/

 

Anonymous
Not applicable

Deactivate QuickBooks Desktop

Let me point you in the right direction for assistance in installing QuickBooks Desktop (QBDT) to your new device, @Alone. It must be complicated on your part to have your personal computer stolen containing your company file worth more than a decade.

 

To get things sorted out, I would recommend contacting our Technical Support to see the available options for getting your company file installed on your new device. Since you’re unable to log in to your account, please refer to the steps below to get in touch with them:

 

  1. Go to this website: https://quickbooks.intuit.com/learn-support/en-us/contact
  2. Select QuickBooks Desktop for the product section.
  3. Choose an Edition from the dropdown.
  4. Type in your concerns in the designated section, and click Continue to proceed.
  5. From the options, select either Chat with us to start a conversation or Receive a Callback to get a spot in line and call you back.

 

Additionally, refer to this article for other options when contacting them. You can also scroll down to the bottom to take note of their support schedule and hours: Contact QuickBooks Desktop support.

 

If you have any further inquiries regarding accessing your QuickBooks or managing your business transactions, feel free to visit the Community. I wish your business the best of luck in prospering. Please take care and stay safe.

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