Good day, Julie.
I've got your back in ensuring you can navigate the QuickBooks sample company file.
Once you're logged into your QuickBooks account, the link will direct you to your existing company file. You can either close your current company or open the link in an incognito window.
Aside from that, you may also use the sample company file on a different supported browser like Google Chrome, Mozilla Firefox, Microsoft Edge, or Safari.
Moreover, feel free to browse through our Help Articles page, where you'll discover useful tips and guidance for managing your QuickBooks account.
Keep me posted whenever you have concerns accessing the sample company file.
