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Connect with and learn from others in the QuickBooks Community.
Join nowHello Folks,
QB 2020 premier desktop user.
I attempted to customize an invoice template to include my company logo. Selected to preview the document and a box appears stating it is preparing 4580 pages...then locks up. Have to abort in task manager. Any ideas?
Please...no "why don't you go to QB support"
Just spent an the last 30 minutes with them. worst product support system.
Solved! Go to Solution.
Thanks for posting in the Community, @HCRS.
I’m here to help and ensure it will get sorted so you can go back to business.
You can use the QuickBooks Tool hub to fix this. The hub is a launchpad that each tab has a set of tools for addressing different types of problems.
To start, you’ll want to download and install the tool. Here’s how:
Once done, run the Quick Fix my Program to repair your program quickly. You can follow these steps below:
You can refer to this article for additional details and other solutions: What to do if you can't open QuickBooks Desktop.
Once resolves, you can add your company logo again. Please ensure to convert the image format using an image editing program to ensure error-free. I'll show you how:
Let me know if you have other concerns. We're always delighted to be your QuickBooks guide.
Thanks for posting in the Community, @HCRS.
I’m here to help and ensure it will get sorted so you can go back to business.
You can use the QuickBooks Tool hub to fix this. The hub is a launchpad that each tab has a set of tools for addressing different types of problems.
To start, you’ll want to download and install the tool. Here’s how:
Once done, run the Quick Fix my Program to repair your program quickly. You can follow these steps below:
You can refer to this article for additional details and other solutions: What to do if you can't open QuickBooks Desktop.
Once resolves, you can add your company logo again. Please ensure to convert the image format using an image editing program to ensure error-free. I'll show you how:
Let me know if you have other concerns. We're always delighted to be your QuickBooks guide.
Thank you MadelynC!
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