Does anyone know what to do if your invoices will not save? I keep getting the message, "Something’s not workingTry refreshing the page and check back."

We can log out and then log back into your account to resolve the issue with saving your invoices, JGT137.

Before proceeding, we need to verify your internet connection speed and the performance of the QuickBooks Online server to ensure there are no connectivity issues.

Next, let's create an invoice to verify that you can save it successfully. If the issue persists, try clicking the Refresh button located in the upper-left corner of the screen to see if that resolves the problem.

Feel free to add your reply below if you still need further help.

Nothing worked, including refreshing and logging out/back into the account. I am paying for this subscription but had to go make my own invoice in Google Docs. 

Nothing fixed it, including refreshing and logging out/back in. I am paying for this subscription but had to go make my own invoice in Google Docs.

We'll point you in the right direction to help you fix this and save your invoices in QuickBooks Self-Employed, @JGT137.

We appreciate performing the troubleshooting steps suggested by one of our colleagues. We recommend contacting our Live Support so they can gather more details about your experience and provide further assistance to resolve this invoice issue. They'll also be able to provide more information on why this is occurring when you use QBSE to handle customer invoices. To get started, here's how:

1. Sign in to your QuickBooks Self-Employed company.
2. Select (?) Help and then click the Contact Us button.
3. Provide a brief description of your current situation and then click the Continue button.
4. You can select the Chat with us or Have us call you button.
5. Enter the needed details and then click the Get a call or Get a chat button.

For support availability, please see this page: Get help with QuickBooks products and services.

Please don't hesitate to leave a comment below if you have other questions about QuickBooks or need assistance performing specific task within the program. As always, our team will respond as soon as possible.