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jmillergrant
Level 1

Enter a credit from a vendor QuickBooks desktop

Please note I am using QUICKBOOKS DESKTOP:
I have followed the directions to enter a credit (refund) from a vendor for a bill that has already been paid. I entered a credit ($75.00) and assigned the vendor and the AP account. I then created a deposit for the $75, payment from vendor name and from the AP account. The last step is to tie the deposit to the credit --- but when I go to Pay Bills the deposit does not show up and so I cannot complete the process. HELP! This lousy $75 is not worth the effort!

 

 

2 Comments 2
Rainflurry
Level 15

Enter a credit from a vendor QuickBooks desktop

Are you sure the account that you posted the deposit to is an "accounts payable" account type?  It has to be an accounts payable account type, not any other type of account.  That process has always worked for me. 

jmillergrant
Level 1

Enter a credit from a vendor QuickBooks desktop

Ah -- I assumed an expense account was an accounts payable account. I selected "Accounts Payable" on the deposit and now I do see it in the pay bills window. Thank you for a quick and understandable answer! 

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