Entering expense and keep getting an error "You must select an account for this transaction." I have selected a payment account, but it won't save. Any suggestions?

Hi there, houstonscpw-gmai.

I appreciate for sharing the steps you’ve performed to fix the issue. Let’s run some troubleshooting steps to move past the error.

We’ll have to review the Bills and expenses settings and make sure it’s set to a single account. I’ll help show you the steps on how to get there.

1. Click the Gear icon at the top and choose Account and settings under Your Company.
2. Navigate to the left panel to select Expenses.
3. Click the Pencil icon for Bills and expenses.
4. In the Track billable expenses and items as income section, check the box for In a single account.
5. Press Save and Done to keep the changes.

After updating the setup, you can now create an expense seamlessly. I’ve prepared a link that can help you in the future. It contains a breakdown of our self-help articles. The topics include managing taxes, payroll, customers, expenses and vendors, and other accounting activities: QBO resources.

You can always get back to me if you need more help with QuickBooks Online. Click the Reply button and add a comment. I’ll get back to assist further. Have a great weekend ahead.

Hi. I am having an issue with QB online with regards to expenses. I enter my expenses manually but they are automatically entered as a “split” transaction. I always choose add new expense but when I choose the payee it automatically brings up all the prior times that I have entered expenses with that vendor. This is confusing and compiles the expenses even from prior years. How can I enter an expense as a new, non split expense each time? Thank you for your help!