Federal Unemployment Tax Payment

jimh3 · ‎January 30, 2020

How do I talk to someone at Quickbooks in regards to what looks like a program error? When I created my payment for Federal 940 last year and this year, Online Payroll entered an Increase and a Decrease for the same amount to my Payroll Liabilities:Federal Unemployment(940) account. I am also having trouble with the credit back for federal unemployment tax for an owner exempt from state unemployment tax.

jimh3 · ‎January 30, 2020

I have called in to support but they don't seem to understand accounting.

AileneA · ‎January 30, 2020

Hi there, @jimh3.

Thank you for posting to the Community.

I want to make sure that you were connected to the correct department for your payroll correction. To reach our Payroll support here's how:

Select Help (?) at the top right.
Click the Contact Us button.
Enter the specific question in the description box.
Hit Let's talk.
Select Get a callback or Start a chat.

Please keep in mind, It may take few minutes to connect with our agents, as we are receiving a high volume of calls and messages.

Please get back to me by clicking the Reply button. I want to ensure that you've been taken care of. Have a great day!

jimh3 · ‎January 30, 2020

That is what I did to contact support. The person was asking questions about accounting. I still need to fix the problem for now but I wanted to make someone aware of this for the future.

Topics

Training

Community

Resources

Federal Unemployment Tax Payment