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DesertIslandPools
Level 1

Feedback

Just a general complain/question. When I use the feedback feature inside of QBO I get the email saying thanks for the feedback, but I never hear anything back at all after that. What's up with that? I'd at least like to get a couple of emails back asking for more details about what feedback I sent in.

1 Comment 1
EvethC
QuickBooks Team

Feedback

When you provide feedback through QuickBooks Online (QBO), you will receive a confirmation email acknowledging your input, @DesertIslandPools.

 

Thank you so much for sharing your feedback! However, we don't usually send follow-up emails or ask for more details about your feedback. This process is designed to help our development team collect and review suggestions efficiently, even if we aren't able to provide direct replies.

 

Your feedback is incredibly valuable and plays a key role in improving our products. If you have further questions or need more assistance, please reach out. We're here to help!

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