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I am using the desktop app for QB Online and it seems like the font is getting lighter by the day. So much so that I can barely read it. I have tried to everything and can't seem to make the font darker
I am going blind trying to see it !!!
Thanks for bringing this matter to my attention, @daniatsobo.
Sometimes local cache files stored in the app can cause unexpected behavior in the product. This can be the reason why the font keeps on getting darker.
Let me share with you some basic troubleshooting steps that will help you resolve this error. To start, let's clear the cache in your app. This way, we can determine if the issue is browser-related.
You'll find the instructions for doing so below:
If resetting the App Data still doesn't make a difference, I recommend doing a full reinstall of the program. This will ensure that the QuickBooks app installs free of any older version's data or settings. Here's how:
In case you need help in accomplishing other tasks in QBO, you can check our articles on this link. Let's make sure that the topic is set as "QuickBooks Online."
Please keep me posted on your results here in the Community space. Thanks again, I'll be standing by for your response. Keeps safe.
Hi Customer, @daniatsobo.
Hope you’re doing great. I wanted to see how everything is going about the font color issue you had yesterday. Was it resolved? Do you need any additional help or clarification? If you do, just let me know. I’d be happy to help you at anytime.
Looking forward to your reply. Have a pleasant day ahead!
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