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GBE
Level 3

Formatting a Purchase Order (Design)

We would like to send Purchase Orders from Quickbooks directly to our Vendors. However, the formatting is completely off and does not give a professional appearance. Screenshot attached. I noticed that we do not have anyway to "customize" a PO template. 

 

If somebody has customized this, can anybody help me?

11 Comments 11
GenmarieM
QuickBooks Team

Formatting a Purchase Order (Design)

Hello there, @GBE.

 

Let me provide some insights about customizing the Purchase order template in QuickBooks Online (QBO).

 

Currently, there are certain limitations on the changes that can be made to the Purchase order template in QBO. 

 

If you're using QuickBooks Online Advanced, the changes you can make for now are to have customized transaction numbers and messages on the Purchase order.

 

Here's how:

 

  1. Go to the Gear icon in the upper right-hand. 
  2. Choose Account and Settings
  3. In the left menu, tap Expenses.
  4. In the Purchase orders section, select the ✎ icon.
  5. Put a check on the Use purchase orders box.
  6. Enter titles for the custom fields. 
  7. Tap Save, then Done

 

Moreover, I'm adding this helpful article as your reference in creating and editing custom fields in QBO Advanced: Create and edit custom fields in QuickBooks Online Advanced.

 

Come back to this post if you have further concerns and follow-up questions about customizing purchase orders in QBO. I'll be here to lend a helping hand.

BigRedConsulting
Community Champion

Formatting a Purchase Order (Design)

@GenmarieM  RE: Currently, there are certain limitations on the changes that can be made to the Purchase order template in QBO. 

 

Can you make it looks like a normal, professional business form, or will it always look like a cartoon?

GBE
Level 3

Formatting a Purchase Order (Design)

@GenmarieM  We have QB Plus. Just to get the formatting right, I would not pay an extra thousand dollars a year. To me, it is like buying a car and to get the gear shift lever, I'd have to pay extra.

 

This is basic functionality that I have been requesting Intuit for nearly 2 years. It is a basic HTML improvement to allow proper width. To suggest a $1,000 upgrade for it is like asking a kidney.

 

BigRedConsulting
Community Champion

Formatting a Purchase Order (Design)

@GBE  RE: To me, it is like buying a car and to get the gear shift lever, I'd have to pay extra.

 

You're describing a Tesla, which is not a real car just like QuickBooks Online is steadily becoming not a real accounting system with each new "improvement".

Nick352
Level 2

Formatting a Purchase Order (Design)

There's no way to change this. All my items have long descriptions as we are in a custom business. QB squishes everything together making it hard to read and unprofessional. If you have adobe acrobat you can edit the PDF, but its not an actual fix, and just wastes more time doing something that QB should handle on its own. Its unfortunate QBO gives the customer little to no customization, then they implement new features that break existing features, then they pull the features back. What a cluster -

 

Then we have to rely on their terrible support , which is essentially just human robots with pre selected answers at this point.

 

we are ready and looking for new software options. 

 

 

PrematureShooter
Level 1

Formatting a Purchase Order (Design)

we are ready and looking for new software options. 

 - Let me know what you find.

 

We're still using QuickBooks Desktop API and trying to transfer to QuickBooks Online.  Between the lack of features, customization, and overall dumbing down from Desktop we are looking to NOT use QuickBooks Online.  Right now we just finished an API to connect to online BUT still use the old API to connect to Desktop - running the old while testing the new.

 

We are giving Online an honest 6 month trial but we will most likely start using the QuickBooks Monthly Fee to pay for a Virtual Cloud Computer and just keep running the Desktop API connection. 

GBE
Level 3

Formatting a Purchase Order (Design)

Intuit has cornered 80+% of the small business market. At this point rectifying / improving / adding features is not in the best interest of Intuit's BS or P&L. When less than 0.5% complain about the problems and threaten to leave, Intuit probably just thinks, "good, go ahead and leave". This is the case with most companies when they become too big. Products like Xero are a distant competition, that they are not even seen in the rear view mirror.

jim@wkyxero.com
Level 1

Formatting a Purchase Order (Design)

Please make it where we can upload our own templates for Purchase Orders.   The default templates just do not look professional..

 

MelroseV
QuickBooks Team

Formatting a Purchase Order (Design)

I value your recommendation about uploading your templates for Purchase Order in QuickBooks Online (QBO), jim.


While this feature is currently unavailable in QBO, I recommend sending your feedback to our product development team. They can review your ideas and potentially incorporate them into future updates.

 

Here's how:

 

  1. Go to the Gear icon at the top.
  2. Under the Profile column, select Feedback.
  3. Share your recommendation with the product, then click Next.

 

Stay updated on our recent developments by visiting our website or blog.

 

In addition, I added an article to help you properly track down your bills and record payments in QBO: Enter and manage bills and bill payments in QuickBooks Online.

 

Feel free to click the Reply button if you have additional concerns regarding Purchase Order in QBO. We're here to help you out. Stay safe!

Nick352
Level 2

Formatting a Purchase Order (Design)

dont waste your time with this, they never fix anything !

ThePrematureShooter
Level 1

Formatting a Purchase Order (Design)

I know right!  We use Zoho CRM + QBO and after many attempts decided it was best to just sync QBO purchase orders to Zoho just to be able to send a custom email + PO template. The Zoho template is easily able to put INSIDE THE EMAIL, the project #, ship to address, delivery date, and includes a confirmation link so we know our vendors received the order.

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