I'm pleased to have you here in the Community today, @Ted939. I'd be happy to share some details about your concern, along with a workaround to get through this and access your QuickBooks Desktop (QBDT) Files on your new MacBook Pro 2021.
Please be aware that MacBook Pro 2011 and MacBook Pro 2021 are built differently and that their features are not the same. One possible reason for this error is that your MacBook Pro 2021 doesn't support QuickBooks Desktop 2014 because it's outdated. As a workaround, you can consider getting your QBDT 2014 files backup so you can still use it when you upgrade your QBDT subscription to QuickBooks Desktop 2022. To create a back up for your files, here's how:
- Access your company file for QBDT 2014 on your old MacBook Pro 2011.
- Set your Backup Preferences.
- Go to File and then select Back Up.
QuickBooks will then backs up your company file and when it's finished, you'll see a success message. Click OK once done.
I also recommend giving this article a visit to know more about the system requirement for QuickBooks Mac 2022: System requirements for QuickBooks Mac Plus 2022.
In addition, I've got you this handy article for further details on how you can restore your backup company file for QBDT Mac: Restore your backup company file for QuickBooks Desktop for Mac.
You're always welcome to post here again, @Ted939. If you need help performing specific tasks in QuickBooks, you can also get back to me anytime. I'll be more than happy to assist you once again. Take care!
