Has anyone else had an issue with the auto fill ability in expenses / bills no longer working? Was working yesterday but not today

Hi there, kbbk. 

Thank you for posting here on the Community. I want to make sure the autofill function works for you the way it's designed to. 

It's possible this could have something to do with temporary internet files. Browsing applications store these types of records, but sometimes they can cause issues with certain web pages. You can open a private window and check to see if your autofill feature's working.

Here's how to access incognito mode in some of the most commonly used web browsers:

• Google Chrome: Ctrl+Shift+N
• Mozilla Firefox: Ctrl+Shift+P
• Microsoft Edge: Ctrl+Shift+P
• Safari: Command + Shift + N

If fields are being auto-filled while browsing privately, it's safe to say this problem's being caused by your browser. It can be fixed by clearing cached data and Intuit-specific cookies. However, if this matter continues, I'd recommend using other supported browsers.

You can check out this article for more information about turning on the auto-recall feature to pre-fill transactions in QuickBooks Online: How To Use Auto-Recall To Pre-Fill Transactions.

I'm also adding this article to further guide you in managing your business expenses and vendor accounts using QuickBooks Online: Enter expenses, pay bills, write checks, and manage suppliers in QuickBooks Online. It also includes topics about managing inventory, vendor credits, and purchase orders, to name a few.

Please keep me posted on how it goes. In case you have other concerns about the automation feature. I'll be glad to help. Take care always

I have had the exact same issue. Yesterday 11/10 the auto-recall feature was working perfectly and this morning it has stopped. Even when using the Incognito mode as suggested, the autofill is not working correctly. It will pull in the vendor and address, but not the category detail etc from the previous bill.

I'm also having the same issue.  If I click on New Transaction and Bill inside a Vendor it populates correctly.  If I select +New and Bill from the left hand menu, enter a Vendors name it will populate the address but not the category.

Thank you for following the steps provided above, @Lauren9852 and @TeresaCa. I'll give you the information you need to resolve this matter.

Since the issue persists on your end, I suggest contacting our QuickBooks Online Support  to further investigate your issue.

Please don't hesitate to post a reply if you need further assistance. Stay safe and have a good one!

Howdy 

There was an issue in the back end that was creating this inability for auto population to work.  This issue is now fixed :)  Yay QBO