Have a loan but collect from our customers. How do I track it in Quckbooks desktop Pro Plus

Hi there, @Anne.

Thanks for visiting the Community. I'm here to help you set-up a liability account to record your loan. I'd recommend you received the customer's payments as you normally do to record them as income, then make a funds transfer from your deposit bank to your liability account. 

Here's how to set up your loans account: 

1. Go to the List menu, then select Chart of Accounts. 
2. Click the Account drop-down at the bottom of the page, then select New. 
3. Select the Other Account types, then select Long term Liabilities if it is payable for more than a year. Select Other Current Liabilities if you plan to pay off the loan by the end of the current fiscal year, then click Continue. 
4. Enter all the necessary information, then click the Enter Opening Balance button. 
5. Enter the amount of the loan in the Opening Balance field and the As of date.
6. Click OK, then Save and Close. 

Once done, you can now record the loan amount. Here's how:

1. Go to Banking at the top menu bar, then select Make Deposits.
2. In the Deposit To section, choose the account you want to record the transaction.
3. Enter the date.
4. Click on the Received From drop-down list, then select the appropriate name.
5. In the From Account drop-down, enter the name of the liability account.
6. In the Amount column, type the loan amount.
7. Click the Save button.

For your reference, check out this article: Manually track loans. It contains detailed steps and screenshots for your visual guide. 

For future reference, follow the steps to make a fund transfers from your undeposited funds account to your liability account to pay your loan: Transfer Funds Between Accounts.

for proper posting of your books, I'd also recommend consulting an accountant. 

I'm always here to help should you have additional concerns. Take care. 

I have the loan set up in loan manager. When the money comes in from all of our customers what kind of account do I need so it is allocated to the loan and not spent?

I have the loan set up in loan manager.  When the money comes in from all of our customers what kind of account do I set up so the money is allocated to the loan and not sitting in the bank and possibly be spent?

Thanks