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colin laver
Level 1

Hello and thank you in advance for any help. I'm get an error message when trying to add QBO Plus to existing company account. Existing is Essentials trying to add Plus

We recently purchased Plus from Techsoup.
Solved
Best answer February 16, 2024

Best Answers
AbegailS_
QuickBooks Team

Hello and thank you in advance for any help. I'm get an error message when trying to add QBO Plus to existing company account. Existing is Essentials trying to add Plus

Thank you for reaching out and providing the details of the issue you're experiencing when trying to add QuickBooks Online Plus to your existing company account.I understand that you are encountering an error message during the process.Let me route you to the right support that can further assists you,  Colin. 

 

In this case, I recommend reaching out to Techsoup Support directly for further assistance. They have the expertise and resources to help you activate your QuickBooks Online Plus subscription and troubleshoot any errors you may be encountering.

 

You can contact them by visiting their website: https://www.techsoup.org/about-us/contact-us.
 

Techsoup Support can provide you with specialized support tailored to customers, ensuring a smooth transition from QuickBooks Online Essentials to QuickBooks Online Plus. They can guide you through the necessary steps and address any specific issues related to your purchase.

 

Please leave a comment below if you have more questions about this or anything else. I'm always here to assist. Take care.

View solution in original post

1 Comment 1
AbegailS_
QuickBooks Team

Hello and thank you in advance for any help. I'm get an error message when trying to add QBO Plus to existing company account. Existing is Essentials trying to add Plus

Thank you for reaching out and providing the details of the issue you're experiencing when trying to add QuickBooks Online Plus to your existing company account.I understand that you are encountering an error message during the process.Let me route you to the right support that can further assists you,  Colin. 

 

In this case, I recommend reaching out to Techsoup Support directly for further assistance. They have the expertise and resources to help you activate your QuickBooks Online Plus subscription and troubleshoot any errors you may be encountering.

 

You can contact them by visiting their website: https://www.techsoup.org/about-us/contact-us.
 

Techsoup Support can provide you with specialized support tailored to customers, ensuring a smooth transition from QuickBooks Online Essentials to QuickBooks Online Plus. They can guide you through the necessary steps and address any specific issues related to your purchase.

 

Please leave a comment below if you have more questions about this or anything else. I'm always here to assist. Take care.

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