Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
Hello,
I'm having this odd issue when printing paychecks. The first check, regardless of if it's a full page or a single check, always prints too low, while the 2nd and 3rd checks (in a full page of 3, for example) print correctly.
I've tried changing the vertical alignment, but that shifts all three checks, so if I align the first check correctly, the 2nd and 3rd checks are then too high.
Is there any way to change the alignment of just the first check without affecting the other two?
I'm using the desktop version of QuickBooks Pro 2024 on Windows 10.
Thank you!
Hey there, @Noodles1.
Welcome to the Community!
Let's try using the QuickBooks PDF & Print repair tool to help resolve this problem. You'll need to ensure that you have the tool installed before using it.
Once you've installed it, please use the steps below:
Here's a guide to provide more information: Fix PDF and Printing problems.
Feel free to reach back out to let us know if this helped you in the end. I'll be waiting for your response!
Hello,
I've given the Quickbooks Tool Hub a try, but it is not fixing the issue. The first check is still too low.
Any other suggestions?
Thank you,
Noodles1
Hello Noodles1,
Thank you for chiming! Yes, another solution would be to use the Alignment Grid to adjust the horizontal/vertical settings and make fine adjustments to the position of printed text on your checks. Here's how you can do it:
Please let me know if you have any questions or concerns. I'm always here to lend a helping hand. Take care!
Hello,
Thank you for your reply, but I am trying to print out a full page of checks. The first check is the only one that is misaligned.
Using the vertical alignment to fix the placement of the first check pulls the bottom two checks out of alignment.
As a fix I print out one check at a time by feeding it into my printer. It is aligned just fine that way, but it is also a huge time killer.
I can see the importance of printing a full page of checks, Noodles1. Allow me to assist you with resolving this concern.
Since you've already performed the QuickBooks Tool hub and the issue persists, you can manually rename the QBPrint.QBP file into QBPrint.qbp.old.
If the issue persists, I recommend contacting our QuickBooks Desktop support so that they can review why this is happening on your end. They can also provide some help to get this fix.
Here's how:
To know the available hours of our support, you can check out this article: Contact QuickBooks Desktop support.
You can also run and customize reports in QuickBooks Desktop to display the information needed.
We're still here to help you if you have other questions about printing your checks. Please let us know in the comment section.
You have clicked a link to a site outside of the QuickBooks or ProFile Communities. By clicking "Continue", you will leave the community and be taken to that site instead.
For more information visit our Security Center or to report suspicious websites you can contact us here