Hi Jae,
I completely understand how frustrating it can be when a feature that was working perfectly suddenly stops functioning especially when you have full authority to perform these tasks. Let’s work together to resolve this issue for you.
To get started, can you confirm if you’re receiving any error messages or prompts when attempting to process the payment? Additionally, can you let me know which specific online bill payment method you’re currently using?
If you’re using QuickBooks Bill Pay to pay your vendors, please note that QuickBooks Bill Pay has payment processing limits in place. These limits are set to protect customers from potential suspicious activity. Every account with QuickBooks Bill Pay establishes a processing limit based on factors such as payment history, risk profiles, and other account details.
For more information about these payment processing limits and to address common questions, I recommend reviewing this helpful article: Learn about payment processing limits in QuickBooks Bill Pay
If you continue to experience issues or any problems when paying or processing bills, please let me know. I'm always around to further assist you.
