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VaTT
Level 4

How do I change Printer from PDF to Printer for Printing Envelopes

I am running QuickBooks Premier 2020 Desktop.  I utilize printing envelopes from the "Create Invoice" link/button in my Home window. I select the customer I want to print an envelope for and go to the Print drag down menu.  I select "Envelope." It brings up a "Envelope Options" window and has autofilled the Printer as "Microsoft Print to PDF."  QuickBooks is not giving me a choice to change the Printer. I went to the "Printer Set Up..." sub menu under the "File" menu and there is no "Envelope" option. I changed "Invoice" to the printer I want to use, but it had no effect.  What am I missing? How can I manually change the printer?  Other things I have tried:  changing the default printer in Windows to the printer I want to use. Printing an Invoice using the printer I want to use and trying to print an envelope, and that did not work.  At some point today, I will try to print an envelope and the correct printer will be there. HELP

3 Comments 3
MichelleBh
Moderator

How do I change Printer from PDF to Printer for Printing Envelopes

Checking the printer setup is an excellent first step toward completing your task, @VaTT. I appreciate you doing so.

 

I've got some extra troubleshooting you can do to the QuickBooks printer configuration. So, you'll be able to print the invoice as soon as possible as an envelope.

 

Let's start by changing the default printer to see if that was the problem. Do the following:

 

  1. From the Start button, type Control Panel. 
  2. Select Printers and Faxes or Devices and Printers. 
  3. Right-click on a working printer and choose Set as Default Printer
  4. Open QuickBooks and open the Printer Setup window to verify changes.

 

If the problem persists, I suggest downloading the QuickBooks Tool Hub. This tool will help fix strange printing problems in QuickBooks. Follow the steps below:

 

  1. Download and install the most recent version (1.6.0.3) of the QuickBooks Tool Hub.
  2. Go to the Program Problems and select QuickBooks PDF & Print Repair Tool
  3. Re-print the invoice as an envelope again. 

 

If the issue remains, please follow Solutions 2 to 3 outlined in this article: Fix PDF and Print problems with QuickBooks Desktop.

 

If you're still having trouble printing in QuickBooks, I recommend checking out the following articles for more information on possible solutions:

 

 

Please never hesitate to contact me again if you have any more difficulties printing in QuickBooks. I'm always here to help you more. Keep safe. 

VaTT
Level 4

How do I change Printer from PDF to Printer for Printing Envelopes

Thank you for the suggestions, I already set the default printer in MS Windows. The solution that works, which is less than ideal, to shut QuickBooks down and re-open. This is an intermittent problem, but I have a work around. I would hope newer versions of QuickBooks would allow the user to select from a menu what printer to print the envelope to within Printer Set Up. 

martinguptill
Level 1

How do I change Printer from PDF to Printer for Printing Envelopes

Yeah, i am also using window default option and waiting for the  new version of quick version to integrate my Bestsublimationprinters.net with it .

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