WNC AV: Did you actually get a resolution to the pop-up dilemma? I don't see any post above this one that is useful.

I have never received a solution. It continues to interrupt my workflow with QBO. Repeated popup suggestions for things I don't even need. I wish they still sold the desktop version.

Heck no. Three universal truths: Death, taxes, and no intuit rep will ever provide a useful solution on this forum. 

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@MoneyToBurn For me it's the top post on page 1. Instructions on how to get Ad Blocker Plus to kill the pop-ups. I've been using it since I posted and none of the ads have appeared. It's sad that a 3rd party adblocker can do something for free that $900/year can't buy through Intuit. 

That option doesn't work for me. There are popups on other sites that are actually necessary and not ads. This will only help with QBO and sabotage several other sites. NOT a solution to this issue.

Thank you for your quick reply.  I'm glad to hear it works for you.  It doesn't seem work for me.  I installed it, signed out and back in and was immediately greeted with the "Recommended for you... QuickBooks Online Payroll" ad.  The extension gives the ability to block specific elements.  That works, but just leaves a blank space where the ad would be; not much help. 

I'll leave it installed and see if I can get through invoicing today without anymore annoyances. If it's just the one at the beginning of a session that sneaks through, I can live with that.  

Interesting, did you add that specific api text to the advanced settings in ABP? I don't get any blank spaces where ads used to be and have zero pop-up ads on any screen. 

I agree that it's absolutely ludicrous that we have to resort to 3rd party solutions to do away with ads on a website we're already paying out the nose to access. That said, in case others are wondering, I haven't noticed any negative side effects on other sites. Normal non-ad pop-ups still work as usual. ADP doesn't kill nearly as many ads as my old ad blocker did on other sites. 

No. I guess advertisement is one of the keys for a business to thrive. Free advertisements to relative audiences work much better than paid advertisements broadcast to the general public, they are not going to take that away. 

If it a case that they are not going to take these ads away, then I will simply mote to another product. I cant have my work continually interrupted by this. I don't see adds like this on other software I have paid for. Imagine using MS Outlook, Word, Excel etc with adds continually popping up whilst trying to work. Imagine driving your car with adds popping up on your dashboard from the car manufacture - yes its a great and free way to reach an audience, however also a great way to make you paying customers want to find an alternative. 

I can see how the ads interfere with your business, @TFS1. Please know this isn't the experience we want you to have. Allow me to chime in and address this concern in QuickBooks Online (QBO).

The pop-up advertisements intend to make suggestions and helpful tips to improve your workflow in QBO. Currently, we're unable to disable them permanently. In the meantime, you may close them by clicking the X or No, thanks button.

Your experience is valuable to us, and we want to make it up to you. If you wish to remove them, I suggest sending your feedback to our software engineers so they can review your suggestion and consider including it in our next product updates. To do that:

1. Go to the Gear icon.
2. Select Feedback.
3. Enter your feature request and click Next.

You can also visit the Customer Feedback page to track the status of your requests.

Additionally, I recommend visiting our blog site to get the most recent news about QuickBooks and be aware of what our Product Care Team is working on.

Thanks for sharing your input with us, @TFS1. If you have additional concerns about QBO, please don't hesitate to get back to us. The Community is here to help whenever you need it.

Hi JaeAnnC
Just look at all the other response's on this thread. Your adds pop up on the screen while we are trying to work. Having these interruptions is unacceptable. Just look at all of the other responses on here, your adds are not helping workflow, are not helpful, they are the opposite of this.

I can't see how QB are unable to stop these adds, why not just be honest about it, you don't want to stop them so are not going to.

I don't beleive our experience is valuable to you, I think these are just stock marketing responses. I have sent feedback on this the way you have suguested many times, however you just keep throwing the same old stock responses back to us.

Oh bs. I have worked in software/hardware for decades and you either disable the API, remove the API calls or add a new feature that allows the user to set their preference. Feedback?? There are literally THOUSANDS of complaints about these ads and I, for one, have already submitted “feedback”… more than a year ago. It is rather silly to see members of the Quickbooks Team prefer to hammer its’ users with unwanted ads while jaw-jacking but offering nothing. 

We do not need to know what QBO is working on.

I was forced into QBO because the 2014 Desktop version was crashing my computer - it did everything i needed.  As it is, after a year, I still haven't been able to get the functionality I had from the 2014 Desktop version with the Online version. To have to endure popup ads trying to sell me additional functionality at an even higher costs is simply a waste of my time. 

Admit that you don't care about your customer, you have a business model that cannot sustain itself without constantly trolling your customer base for additional revenue, and quit lying to us. 

My originally posted solution only worked briefly. Best solution: Quit qbo and migrate to another platform. Quickbooks is fully "ensh*ttified," meaning they hold us ransom because we perceive a high cost to migrating out. On top of sh*tty pop-ups, we also have to deal with sh*tty login routines. It takes me 6 clicks just to get in now, including credentials, verification text, etc. despite having password management and biometrics on my computer. So archaic and shows complete lack of keeping up to date with security norms much less serving customers well. Meanwhile, Intuit lobbies hard to defund the IRS and prevent free online federal tax submission. It's an ugly, ugly corporation. I'm not paying them my money to be a55holes anymore. I'm so done with them that I'm bailing this year.

My issue is that migrating to a new system means another learning curve. After a year with QBO, I think I almost understand QBO. It doesn't do all I want or had back in 2014, but at my age, starting over seems like added work with little return. 

The sad part is, even my CPA who initially suggested I upgrade to QBO has asked me if going back to 2014 Desktop is an option for me. 

There is another, more down the road issue I have come to understand. When I had the desktop version, if I decided to retire, all was fine. With QBO, if I retire and quit paying Intuit their exorbitant rates per month, I no longer have access to my data in case of an IRS audit, or any other needs. So, I am stuck paying Intuit till I die or they go bankrupt, then I am in big trouble. 

Never again will I opt for a system like this that requires payment till I the day I die. It may be fine for something like Adobe Acrobat or MSOffice, but for an accounting software or any business management software, I think it has to be a resident program that you can control.  

For what it is worth, either I have gotten used to it, or the popup issues are slightly reduced, in the last few months. It still seems the programmers are clueless about how to run a business, when we are working on data input, we need maximum view of the data on the screen and nothing to get in the way of data input. If you want to sell me some new options, send me an email. I can review those emails in my leisure, at least it does not disrupt my workflow.

I am a one man show. For users who have multiple people inputting data, or one person inputting data with no decision making authority on upgrades to the system purchases, having these people distracted and delayed by advertisements and notices is a frustrating waste of time for them and for you as the person paying them. 

I am helping a client who has closed his business. I downloaded reports and files as both PDF and Excel formats at the end of his fiscal year and will cancel his QBO subscription.

After many frustrating rounds of complaining to QBO support and trying to find a way to disable this "feature that is meant to improve my user experience" /s and having my ad-blocker soft-lock QBO for me when I blocked that stupid in-app pop up I finally found a solution that works. I found an add-on for my browser called "Redirector"

I set up Redirector so that any time QBO tries to show me that stupid ad for instant cash deposit I get redirected to the QBO home page instead. See attached screenshot for an example of how to add it to your own browser ad-on.

Now anytime Intuit decides they need to spam me with ads in a program that I pay to use I will add that URL to Redirector and hopefully when I'm in my my accounting data entry zone I will not be interrupted with ads any more.

Such a simple and elegant solution. I wish I had thought of it sooner.

Hopefully my CPA can help me through downloading what I need and help me close QBO out when I am ready to retire. Good to hear that can be a way to handle things. 

He is young(er) so he should outlive me. 

My Quickbooks Desktop data file was 110 Megs when I converted to QBO last year, so I have a pretty good pile of data from 12 years of operation. 

This entire thread reminds me of the scene in Ready Player One where they candidly discuss maximizing revenue inside the user experience:

Corporate Businessman: The shareholders won't be happy.

Sorrento: It's not our job to make them happy. It's our job to make them money, but once we launch this little baby, they're gonna *flip*.

[taps on the screen to planet doom]

Sorrento: [gunshots shooting on screen] We call this Pure O2. This is the first of our planned upgrades. Once we can roll back some of Halliday's ad restrictions, we estimate we can sell up to 80% of an individual's visual field before inducing seizures, so picture this...

The solution that's been mentioned several times here is to ENABLE USER PREFERENCE CONTROLS or offer an ad-free subscription tier. This would be a completely different conversation if QBO was free. Right now, it seems like Intuit is double dipping and that's why this whole community is frustrated.

JaeAnn - 

I've provided feedback. Multiple times. What happens? We get MORE ads. We get popup ads that interrupt our workflow. There are more ads than a free-to-play mobile game, which is INSANE because we pay so much money to you every month already... and you still raise prices. My monthly cost is going up AGAIN with no improvements, just more ads.

You tell us to click the X or No, thanks button. Ok, I have to stop my workflow to turn off something I don't want. And then tomorrow, they're right back, because apparently telling you "No thanks" only means "No thanks for one day" instead of TURN THE STUPID THING OFF forever.

You think you have a monopoly. You think you have lock-in because we've all been using Quickbooks for a decade. Yes, it's hard to switch, but if you keep making it more and more difficult for me to DO MY JOB and RUN MY BUSINESS, I'll take the effort to switch.

I understand you're just here to parrot the party line and try to toss a sop to the masses... but you need to pass this up the chain and let people know that this is REALLY making people angry.

Oh, I also didn't mention I work in IT. I spend time daily with people who use your utterly disastrous buggy desktop software, and I hear they're being pushed to move to QBO.

I've been telling them, "Don't bother switching to QBO; it's a dumpster fire. Talk to your accountant; making the switch to a new platform is a pain in the butt, you might as well move away from Intuit when you do. At least OTHER financial software companies aren't bombarding you with ads in their PAID software."

Hello JaeAnnC,

You must be new here. How about you look at how old this thread is. You are addressing people like this is a brand new thing. It's not. My first posting on this issue was in 2019. People who are writing about how annoying the pop ads for QB products are in QB, are complaining about the exact same thing I did FOUR YEARS AGO. And yes, myself and others reported the issue. I know first hand how complaining about the issue does not do much of anything. It took a few weeks for me to stop seeing the ads. I was told back then that there was no way to turn off the QB product ads in QB. So stop telling people that if they report this problem it will get fixed.