This is beyond annoying and is getting worse. I'm closing ads for QB's other services at least 5-10 times within a 15 minute session and its nigh impossible to get things done. This will be the biggest reason I switch. I tried blocking ads with adblockers but they attach the loading of essential services to the ads being displayed so if you block them you can't get the rest of the page to load. 

We have liftoff. Wave Accounting. They have increased their offering tremendously since I last took a look at them. No more spamming, no more ignoring customers... what a relief it is to get away from Intuit!

Almost forgot. Subscription is monthly or, as I am doing annually, $170/year.

Well, this afternoon, Quickbooks is telling me they can help me with my invoicing, after using their software for 2 years. Will the popups ever end?

I get the impression that every few weeks, someone at Quickbooks says we haven't aggravated our customers enough, let's try this!

I can see the inconvenience these ads have caused you, @schroeder2. Allow me to provide you with an alternative to stop these ads from showing in QuickBooks Online (QBO).

Please know that currently, there is no way to completely disable the ads from appearing in QBO. However, you can consider clicking the X or No, thanks to buttons to dismiss them and prevent them from showing up again.

If you're using Google Chrome, you can follow this article to guide you on how to block the ads: Block certain ads.

You can also enable the pop-up blocker in your browser. Here's how:

1. Select the lock icon to the left of the address bar.
2. Click Site settings (Google Chrome) or Permission for this site (Mozilla browser).
3. Hover to the Pop-ups and redirects section, and hit Block from the drop-down menu.

For Safari:

1. Open your Safari browser.
2. Select Safari, then click Preferences.
3. Select Websites at the top
4. Click Pop-up Windows on the left sidebar
5. Then hit Block in the pop-up menu for the website.

Moreover, I recognize the importance of blocking these ads especially if this hinders your workflow. You can provide direct feedback to our Product Development team so they can consider adding the pop-up blocker feature in future updates. Here's how you can do that:

1. Go to the Gear icon at the top.
2. Select Feedback.
3. Enter your comments or product suggestions.
4. Click on Next to submit feedback.

Our Product Development team will receive and review your suggestion and the other user's requests.

You can also track feature requests through this link: QuickBooks Online Feature Requests.

You can also check out this article, which contains step-by-step videos to help you learn more about using QuickBooks Online: Learn about QuickBooks Online with how-to videos. This resource also provides steps for managing your company's finances.

If you have any further questions about turning off ads or anything else related to QuickBooks, please don't hesitate to reach out. I'm always here to help.

Jelayca V - QuickBooks Team:  Guys, ONCE AGAIN, a QB "support" person who CANNOT read!  If this “support” person read all 9 pages of this thread, then they would know this is old news and rewriting just to show they are doing their job is a waste of our precious time!  We need answers not repetitive garbage!

Jelayca V, please do not respond to the QB customers unless you have something to add that is WORTHY of our time.  We, the QB customers…you know the ones that supply you with a job, actually have our own jobs to do and these useless responses are extremely annoying.

Now, why don’t YOU get with your QB team and get these issues resolved instead of wasting our time and telling us to post feedback…BE PRODUCTIVE - DO YOUR JOB & GET ALL THESE ISSUES RESOLVE!

Oh, do not bother to respond since you have proved you cannot read and have nothing productive to say!

Best to you!

Here's something you can take back to your development team.  I have also been struggling with this issue for years. I suspect it has something to do with browser updates.  I can click the "X" to stop ads from showing for a short period of time as you suggest for advertising and popups which none of us should see in the first place because we don't want your infuriating popups interrupting our work.  But the ads and popups always come back.

I use Google Chrome.  Per company policy, Chrome is setup to apply updates on a fairly frequent basis.  What I have noticed is that the rotten popups reappear after the updates.  Your company must be storing some cookie locally to track when we click the "X" on the inappropriate advertising.  Chrome updates must be clearing out your stored popup cookie letting the ads reappear even after we click the "X" or "No, Thanks" as you suggest.

This problem is severe enough that our company has decided to switch from using your software because of this issue alone.  Your suggested solution is not a solution but a temporary band-aid to a much bigger problem.  A simply solution would be to stop interrupting our work altogether.  

mikegpds,

Which software are you migrating to?

Going with Xero accounting at the beginning of the year. 

Did you also look into Wave? I am looking into both. My business is a single employee/owner s-corp.

You are probably right. Intuit used to expose an API that we could use to shut the bs off, and then they removed it once they got wind of how we were using it. With that and the endless number of "support" personnel reappearing just to repeat the same, old, tired bs about solutions to your problems that are widely known not to work, yeah, hitting an "aggravate button" periodically certainly seems to fit their behaviors. 

Oh wow, I replied with this to a different post. Figures.

This is like SPAM.   Your blast out a Million pop ups, and statistic show that x% will respond to it.  As a paid customers, I pay intuit a fee and my expectation is that this will not Happen.  If Intuit wants to create to version of QBO, a less expensive one (that you get spammed) and a more expensive one (where you do not get SPAM) then that is OK.  But Intuit did not do this.  To me this is fundamental corporate ethics and comes from the top.  The sad point is that this is a culture problem with Intuit.

With Intuits massive layoffs, this is what I would expect as a result of corporate ethics disconnect with the customer base. Customers ultimately choose with their pocketbooks. In my case, I have limited hours, and having to deal with this crap after paying around $3K/year and the intuit behavior is not acceptable.

Will we leave intuit for NetSuite (or business central)?.   Unless intuit drastically changes their corporate policy, we will.  My time is money and I really do not have time for this crap behavior that is endorsed from the Intuit Leadership staff and specifically the CEO of intuit who personally endorsees this behavior and the intuit culture. 
  

The problem I think we are seeing is that Intuit is using a BOT, or Artificial Intelligence  to answer our posts. It pulls out the canned response every few posts and figures if we are dumb enough to choose their product, we will not notice. 

I get to mentor a lot of people, and one thing they often inquire about is accounting software. Intuit can be assured that I always steer people away from Quickbooks. Sad when I long for the days of Quickbooks 2014 Desktop. A 10 year old program was more efficient for my use than the latest they can offer.

My latest issue is I input time for several projects into Quickbooks online one day. I could have swore I hit the save key. Maybe I didn't. In Desktop, it would have been saved easily. I put my computer to sleep. I wonder if I didn't give Quickbooks time to process my data save. 

I spent 20 minutes recreating what I had done that morning. Great software. 

That is very likely.  Regardless, it is very clear that they are FULLY COMMITTED to wasting your time while taking your money.  I have tried to block their garbage via script blockers.  The problem is that they randomly generate a code into the name of their pop-ups.  If you block one, it pops up with a different name later and will always do so.  They have put a lot of effort into making sure that you see their advertising regardless of your money, opinion, or programming knowledge..

Here is some sample code for reference (the numbers change every time):
AccessPointButton-medium-58a486d.AccessPointButton-access-point-button-4d224a4.uvjVgrbCP4tKJwelnQxybw\=\=.AccessPointButton-light-92b3621.AccessPointButton-quickbooks-f5ee831

I wanted to reply and let everyone know blocking personalization.api.intuit.com is still working for me in 2024.

I've been using the block personalization.api.intuit.com method for years now and it's a lifesaver.

You can add personalization.api.intuit.com to the blocked list in any browser or ad blocker you use and it should work if done properly. It's the only reason I can actually use the product without making reconciliation mistakes due to distracting and sabotaging advertisements.

The X and No thanks buttons don't do anything because anytime a page refreshes it just slaps another distracting and counterproductive ad in your way so you can't use the product.

An acquaintance of mine who had worked at Intuit for 5+ years has confirmed they will always do this, upselling is their entire culture and the feature sales outpace the dev team so most of the features are broken as soon as they are released.

Thanks for the tip!  I feel like your average person won't know how to do this, but advanced users will.  The bummer is if you use it multiple places, then the change is needed multiple times.  That said, yours is the best solution I've seen so far.  Intuit's solution is silly at best.  Yours at least is simple.  Thank you.

Now the widgets are demanding a rating of usefulness.  It's only a second, but I don't want to click yes or no because it encourages them interrupting us again and again.  

I have another annoyance perhaps you know how to fix.  When I create an invoice, there is a window that pops up on the right with the Invoice Number, Edit Default Settings, Payment Options, etc.  I'd like that to not open by default as we don't use anything inside that window on a regular basis. 

As a separate complaint that I've posted elsewhere: their new invoices are quite annoying.  Someone decided to put an invoice designed for portrait mode on our landscape monitors.  The space wasted at the top is immense.  I can barely see my first line item when the screen opens.  It lets you hide a couple of fields, but I'd like to be able to hide all but absolutely necessary fields.  I don't need to see my company logo and address wasting a huge part of the top of the screen and I don't need four barely explained notes sections below the line items.  I only need one of the four and most people don't understand which note section shows up where.  It took some experimenting for me to figure it out.

I 2nd all of this

The Quickbook Forms are written by a programmer with no understanding of the work flow for most businesses.

I operate off of clients depositing funds with me up front on some projects, and billing against those funds. In Quickbooks 2014 Desktop (Premier?), in a couple of steps, I could create an invoice and get it paid. The Invoice created would have the PAID stamped across it, and at the bottom lines would show the amount of the invoice, the amount paid toward the invoice, and the customer balance, either owed, or still on deposit with me.

With the online version, I have to jump through a couple of extra hoops before I can get a completed invoice, and then the Invoice shows the payment, and a balance due. Never shows my customer they have a balance still on deposit. I have to add that in Adobe Acrobat text before I email the invoice to customer.

I dare not use the email function in Quickbooks to my customers - I can see my customers being flooded with emails offering deals on Quickbooks, Mailchimp, and Turbotax. 

Hey this is amazing, thanks for the info! Can you tell me a bit more on how to do this though? I mainly use Firefox, and have Ultimate ad blocker extension on it, but not sure where to put this bit of data into it to block.  The image below is ultimate ad blocker "custom rules." But i feel like i need to do more than i did here to tell the blocker to block this address.

Thoughts/advice?

THE ANSWER YOU'RE LOOKING FOR... No More Popup Ads in QuickBooks Online

I was once like you. Frustrated with all the advertisements in QuickBooks Online. We pay a lot of money for relatively lousy software. To be subjected to ads interrupting our work is incomprehensible.

Simple Solution:

On 7/1/22, Rootwork IT posted a solution for disabling popup ads in Quickbooks Online.  It's here and it works: 

https://quickbooks.intuit.com/learn-support/en-us/other-questions/re-how-do-i-disable-all-the-annoyi...

It involves using the free version of Ad Blocker. Be sure to follow all the instructions.

Another free simple solution:

If you don't want to use Ad Blocker you can simply add a filter to your browser. I don't know how to do this in all browsers, but I use the Brave chromium-based browser (https://www.brave.com) because of its privacy features and speed.  This works for me and it's very simple...

In Brave, type this in the address bar and hit enter: brave://settings/shields/filters

That will bring you to the correct setting page. Or you can just open Settings, click Shields, and click Content Filtering to get to that page.

Near the bottom of the page where it says "Create custom filters" copy and paste the following line:

personalization.api.intuit.com

Scroll down and click Save changes.  That's all.  No more ads!

I'm sure this is possible in other browsers, I just haven't looked into how.  It may require an extension. If it won't work in yours, you can get Ad Blocker for free and use the method in the post I linked above.

It was over a year ago that I found that post.  Sometime later I found I could add that setting in Brave and remove Ad Blocker.  I remained subscribed to this thread and I'm amazed that people haven't found that solution at the top of the thread.  But I know sometimes it's hard to get the right results in a search. So I'm going to add some spammy content here to help people find this post through search engines.  

In summary, this post addressed the following:

• How to stop QuickBooks online pop-up ads.
• How to remove annoying popup advertisements in QuickBooks Online.
• Why am I getting these stupid advertisements in QuickBooks Online?
• Intuit gets more money by frustrating existing customers with in-app advertising.

There, that should help the search engines find this.  I just hope Intuit's software developers don't find this tip or they may change things to stop it from working. But until then, I hope it helps you.

the pop-ups are an annoying pain in the aXX.  Customer service is a joke!!!