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thuvler@tdlandsc
Level 2

How do I find a customers QB ID in Online Advanced?

 
7 Comments 7
JamaicaA
QuickBooks Team

How do I find a customers QB ID in Online Advanced?

I'd be happy to explain whether or not customers have unique ID numbers in QuickBooks Online, @thuvler.

 

The customer's ID is currently unavailable. As a workaround, you can manually enter them in the Notes section. This way, it's easier to keep track of their information. 

 

To proceed, follow the steps below:

 

  1. Go to the Sales tab, then choose Customers
  2. Select their name from the list, then select Edit
  3. Scroll down to the Notes and attachments section to add the ID no.
  4. Tap Save.

 

However, if you're referring to QuickBooks Online company ID, you can press the following keys on your keyboard:

 

  • Windows: Ctrl + Alt +?
  • Mac: Control + Option +?

 

Here's an article you can visit for another way to get your company ID: Method 2: Go to the Billing & Subscription page.

 

Take a look at this guide to learn how to edit, delete, or merge customers: Add and manage customers in QuickBooks Online.

 

I'll keep an eye on your response. I'm determined to ensure you'll find the correct information needed. Have a great day.

thuvler@tdlandsc
Level 2

How do I find a customers QB ID in Online Advanced?

Thank you for your response. We are importing customer data from QB into our CRM. The CRM will import AR details back into QB. During the initial import from QB into our CRM, not all data imported. I need to manually add QB data into our CRM--which means I need to match the records. The QB ID did import into our CRM. Without the QB ID in QB, how do I make the match to manually update?

IrizA
QuickBooks Team

How do I find a customers QB ID in Online Advanced?

I see that you wanted to import your data, including the QuickBooks ID in QuickBooks Online (QBO), thuvler@tdlandsc

 

In QBO, importing the customer's ID is not possible since you can only import the following information: 

 

  • Bank Data
  • Customers
  • Vendors
  • Chart of Accounts
  • Products and Services
  • Invoices

 

However, you can check it manually within the Sales menu. 

 

Here's how:

 

  1. Go to the Sales menu located in the left navigation panel. 
  2. Click Customers
  3. Select the customer's name.
  4. At the search bar, the last number of the given URL is the customer's ID. 

 

Additionally, you can utilize this article in case you want to edit the Customer's information: Add and manage customers in QuickBooks Online.

 

Please comment below if you have further concerns regarding the customer's ID or anything related to QBO.

thuvler@tdlandsc
Level 2

How do I find a customers QB ID in Online Advanced?

These instructions led me to what I needed. Thank you!

SirielJeaB
Moderator

How do I find a customers QB ID in Online Advanced?

You're welcome, @thuvler!

I'm thrilled to learn that my colleague IrizA was able to help you. Your positive feedback is greatly appreciated, and we are committed to providing ongoing support for any future QuickBooks challenges you may encounter.

Whether you need further assistance or simply want to engage with the Community, click the Reply button below or post a new query, and we'll be eagerly waiting to assist you. we're here to support your business and wish you a productive day. Stay safe!

CReynolds2
Level 1

How do I find a customers QB ID in Online Advanced?

Is there a way to run a report that will provide the QBO assigned Customer Name ID (the numbers shown at the end of the URL)

MJoy_D
Moderator

How do I find a customers QB ID in Online Advanced?

I can help you with running the report that you need, @CReynolds2.

 

The option to create a report in QuickBooks Online (QBO) that contains the name ID is currently unavailable. However, if you've added this information manually on the Notes or the Other section, you can run the Customer Contact List report. Customize it and then add the Other and Note column. 

 

You can refer to the following article for detailed guidance with editing customer information: Add and manage customers in QuickBooks Online

 

Here's how to run and customize the Customer Contact List report:

 

  1. Go to the Reports menu and then find and click Customer Contact List.
  2. Click on Switch to classic view.
  3. Select the Gear icon on the report and tick the checkbox for Other or Note.

 

Check out this reference for more information about running, printing, emailing, and exporting reports: Run reports in QuickBooks Online

 

See the following article for more information about applying multiple filters to customize your report: Customize reports in QuickBooks Online

 

Let me know if you need further help running customer reports in QBO. I'm always here to help. Have a wonderful day!

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