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rensfour2003
New Member

how do I get a late invoice paid.?

Does quickbooks send reminder emails or do I send them out?

2 Comments 2
ChristineJoieR
QuickBooks Team

how do I get a late invoice paid.?

Yes, Rensfour2003. QuickBooks Online has a built-in function that both automatically sends emails and manually sends reminders to customers after the due date.
 

The automatic email sending feature will only apply to newly set up invoices. If you haven’t enabled this feature yet, you need to send late invoice emails manually.

 

Here's how:

 

  1. Navigate to My Apps and select Invoice under the Sales & Get Paid tab.
  2. Select the dropdown arrow under the Action column.
  3. Then, choose the Send Reminder tab.
  4. On the next window, enter all the necessary details before clicking the Send button.

 

To ensure we can send an overdue invoice notice in the future, we need to enable this feature from the Accounts and Settings.

 

Follow these steps below:

 

  1. Click the Gear icon and select Accounts and Settings.
  2. Choose the Sales tab and go to the Reminder section.
  3. Once done, toggle on the Automatic email reminders.
  4. Lastly, click Save and Done.

 

If you need additional assistance, please don't hesitate to reply to this thread.

ChristineJoieR
QuickBooks Team

how do I get a late invoice paid.?

Hello there, Rensfour2003.

 

We want to follow up and see if the solution we provided resolved your issue.

 

Please let us know if everything is now working as expected or if you are still experiencing any problems.

 

We are happy to assist further if needed.

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