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I added a new vendor (a company) with a name and address but when I write a check to that vendor and then go to print that check, the name of the vendor is not showing up with the vendor's address. How do I fix this?
The Community has you covered, @funnygirl238. I'll help you get that information added to checks.
When creating a check, it'll autofill the vendor's mailing address: name, company name, and address. Once saved, you'll be able to print it with the information. It's possible this could have something to do with your browser. We can perform basic troubleshooting to isolate the issue.
Let's try accessing your account through an incognito window to rule out the possibility of a webpage issue. You can refer to these shortcut keys to open an incognito window in all supported browsers:
Log in to your account and create a test check. If the mailing address appears, you may have accumulated too much historical data in your browser. I'd recommend clearing its cache so you can access QuickBooks with a clean slate. You can also use a different supported browser.
Moreover, you'll want to edit the check and manually enter the necessary info in the Mailing address text box. Here's a screenshot for your reference:
Please let me know if you continue to have issues. I'll be here every step of the way. You can reach out to the Community any time you need a helping hand. Take care!
Vendor name refers to a name used to describe a company or individual offering a product or service for reselling to the next link in the supply chain. On the other hand, company name refers to a title which incorporates and recognizes a business legally. Hyvee Huddle Login
Thank you. When I went incognito and did a test check all worked out. I cleared the cache and am hoping it works!
Thank you! I went incognito and did the test check and all was well and the name appeared along with the address. I cleared the cache so hopefully, everything will work well now!
You're always welcome, @funnygirl238.
We appreciate you for letting us know how the steps went. We couldn't do it without your cooperation.
I'm glad that we're able to provide you with a working resolution to fix the check issue.
Reach us back if you need extra help with managing vendors or QuickBooks in general. We're always here to back you and your business. Take the best care!
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