Hi, @augustacandlecom.
I appreciate you for reaching out to us here on the Community forum. You can connect with our live representative through your QuickBooks Online account. I'll guide you how.
- Sign in to your QuickBooks Online company.
- Go to the Help menu.
- Select either tab to get started:
- Assistant: Get quick, personalized answers. Select a suggested option, or type a question or topic you need help with. If you decide you need further help, you can still choose to Talk to a human.
- Search: Search the QuickBooks Online knowledge base directly, or select Contact Us and choose a way to connect with support.
Support is available from Monday to Friday from 6 AM to 6 PM PT and Saturday from 6 AM to 3 PM PT.
Aside from connecting support, you can also review our related resources from our help articles. Here's the link: Help articles, video tutorials, and more.
If you have any other questions, please let me know by adding a comment below. I'm more than happy to help. Have a good one!