Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
Get 50% OFF QuickBooks for 3 months*
Buy nowI delete an invoice for error, but I already sent to my customer, so when he sent me a payment, I do not have an invoice in file, how do an new invoice with the invoice number that I delete
Once an invoice is deleted in QuickBooks Online (QBO), there's no way to recover it, raymextransinc. However, you can recreate the invoice by copying the details from the deleted invoice and entering them into a new one. We’ll explain the steps clearly and guide you through the process to resolve your issue.
QBO has a helpful feature called the Audit Log, which keeps track of all activities and changes within your account. It records details about the deleted invoice, allowing you to view its information. You can use the Audit Log to find the details of the deleted invoice and manually recreate it in your records. Here’s how to do it:
You can update the invoice number to match the one you deleted.
If you have any other questions or need help with customer invoices, feel free to share them in the comment section below. We're here to assist and will respond quickly to help you with your concerns.
Hi raymextransinc,
I just wanted to follow up to check if the resolution we provided helped resolve your issue.
Please let us know if everything is now working as expected or if you’re still experiencing any problems. We’ll be glad to assist further if needed.
You have clicked a link to a site outside of the QuickBooks or ProFile Communities. By clicking "Continue", you will leave the community and be taken to that site instead.
For more information visit our Security Center or to report suspicious websites you can contact us here