Hi there,

I have created the UF account but what I do when I record the bank deposit?

it looks like I have double income !!

Thank you for joining the thread, Nayfa.

I'll provide further details so you can accurately record bank deposits and prevent duplicate income.

You should only have one Undeposited Funds (UF) account. QuickBooks uses this as temporary account to hold money received from invoices before you deposit them in the bank.

If you have multiple UF account, ensure that you use the one that has Other Current Assets as the Type and the Detail Type is Undeposited Funds in the Deposit to field when receiving payments. This ensure that the customer payments will appear in the Select the payments included in this deposit section when creating a bank deposit.

If your bank is linked to your QuickBooks Online account, you can match the bank deposit to the downloaded transaction in the For review tab to avoid double income.

Additionally, you can read this article for instructions on how to reconcile your account to ensure that the balances in QuickBooks match those on your bank or credit card statements: Reconcile an account in QuickBooks Online.

You're welcome to reply if you have further questions about bank deposit. We're always available to help.

I followed your process on this and when I enter "save and close" I get the following error.

Participating in this thread to ensure you'll get the assistance you need in paying bills in QuickBooks Online (QBO), Blount.

During your first payment, the system frequently displays the error notice you received because it is unable to recognize your bank account. 

If you're depositing bill payments for the first time, you'll want to reach out to your bank to verify the process. This way, they can correct the system and have it deposited in your bank account.

Otherwise, I advise contacting our customer service team so they can look into this further. They have access to a screen-sharing tool to walk you through the solution or initiate an investigation when necessary. Here's how:

1. Go to the Help icon and click Contact Us.
2. Provide a brief description of your concern and select Continue.
3. Choose between Chat with us and Have us call you.

Furthermore, here's a complete list of the features in Bill.com so you may pay, track, and manage bills right inside the program: Overview of Bill Pay powered by Bill.com.

The Community is available anytime you have concerns about paying bills. Just leave your questions below, and I'll sprint into action. Stay safe and have a great rest of the day!

Guys! Apparently the Online QB did an update. And when they did, they changed the toggle on the "Receive Payment" page as to where to deposit the funds. It MUST be set to be deposited to Undeposited Funds in order to flow over to the Bank Deposit page to allow a deposit slip to be printed!