I can't deactivate a completely empty account because it "is associated with a Form 1099 box". "Where do I look to determine and change that?

Verge_Finance · ‎February 27, 2024

ReymondO · ‎February 27, 2024

Hi there, finance.

I'd be glad to share with you the steps to remove the error message and deactivate your account in QuickBooks.

It's possible that the account you're trying to inactivate was used for your 1099 expenses or payments. This is why you're getting the prompt that you can't delete the account. Let's remove the account from the assigned 1099 box to fix this.

Here's how:

Go to the Payroll menu and select Contractors.
Click Prepare 1099s.
Select Confirm info and get started.
Look for the account in the Account name section.
Click the Trash can icon and then Next.
Select the X button to close the File 1099s window.

Once done, you can now deactivate the account.

I'm also adding this great article that can guide you in reconciling your accounts in QBO: Reconcile an account in QuickBooks Online. This link provides detailed information on how to make your books accurate when reconciling.

You can always get back to us whenever you need help with your COA in QuickBooks. The Community is always here. Have a great day and stay safe.

View solution in original post

ReymondO · ‎February 27, 2024

Hi there, finance.

I'd be glad to share with you the steps to remove the error message and deactivate your account in QuickBooks.

It's possible that the account you're trying to inactivate was used for your 1099 expenses or payments. This is why you're getting the prompt that you can't delete the account. Let's remove the account from the assigned 1099 box to fix this.

Here's how:

Go to the Payroll menu and select Contractors.
Click Prepare 1099s.
Select Confirm info and get started.
Look for the account in the Account name section.
Click the Trash can icon and then Next.
Select the X button to close the File 1099s window.

Once done, you can now deactivate the account.

I'm also adding this great article that can guide you in reconciling your accounts in QBO: Reconcile an account in QuickBooks Online. This link provides detailed information on how to make your books accurate when reconciling.

You can always get back to us whenever you need help with your COA in QuickBooks. The Community is always here. Have a great day and stay safe.

Verge_Finance · ‎February 27, 2024

Thank you, Reymond! That did it. The only minor adjustment to your directions would be step:

5.5. Click "Next".

When I trashed the account (step 5) and exited out (step 6), I was still unable to deactivate the account. However, when I tried again and went one step further by clicking the "Next" button (in between your steps 5 and 6), I think that really trashed the account. Then, when I tried again, I was able to deactivate the account.

Thank you so much for your help! I could not have done it without you.

CamelleT · ‎February 27, 2024

Hello there, finance.

We're glad that the posted recommendation of my colleague is of help. We always ensure in the Community forum to address and provide accurate solutions to every customer's concern.

Let me know if you have additional questions about managing your account. We'll always be here to help. Have a great day!

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I can't deactivate a completely empty account because it "is associated with a Form 1099 box". "Where do I look to determine and change that?