Welcome to QuickBooks Community, @brent30!
I can see how important to set up your payments account successfully. When setting up QuickBooks Online payments, there are precise standards that you must meet to avoid having your applications rejected.
Here's a summary of some of the reasons why you can't use the online payment feature:
- Type of products or services you sell
- Industries that are categorized as high-risk merchants ( Example: Firearm sellers, vape and e-cigarette merchants, alcohol, and cigars)
- Credit History
Since you've reviewed some of your information, I'd still recommend contacting our Payments Support Team. A professional Payment Support might offer you additional advice on how to proceed with your application. This is the best way to check your account and might conduct an investigation (if necessary). You can view their contact details in this article: QuickBooks Payments.
Just in case, you can look for a third-party application that also helps you process payments in QuickBooks. You can go directly to the QuickBooks App Store website. From there, you can look for an app that integrates with QBO.
Please also refer to this article to view different answers to the most frequently asked questions about QuickBooks Payments: QuickBooks Payments FAQ.
Visit again if you have more questions about QuickBooks. The Community is always here to help. Take care and stay safe, brent30.
