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tworiverscac
Level 1

I have two payroll tax forms that are showing up under Tasks. These forms were filed outside of Quickbooks. No option to archive. How can I get these Tasks deleted?

 
1 Comment 1
KhimG
QuickBooks Team

I have two payroll tax forms that are showing up under Tasks. These forms were filed outside of Quickbooks. No option to archive. How can I get these Tasks deleted?

Hello there, @tworiverscac.


Let me be the first to welcome you to the Community. I can share some information about the payroll forms showing under the Tasks section in your QuickBooks Online.


If you're seeing the Form 1099 and W-2 copies A & D, QuickBooks won't allow you to archive these forms.


They will be removed automatically by the system after 6 months if there are no actions taken. If you don’t want to wait, please give our Payroll Support Team a call for assistance. 


They can access your account in a secure environment, which we are unable to do in this forum and help you get to a resolution quickly.


Here’s how to contact support:
1.    From your QBO account, go to Help at the upper right corner of the screen.
2.    Click Contact us.


That should do it. Please let me know how the call goes. If there's anything else you need help with, leave a comment below. I’ll be on a lookout for your response. Thanks for reaching out and take care!

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