Let me help you get past the login error, @Nstars67.
A cache-related issue is likely causing the inability to log in to your QuickBooks (QB) Workforce account. If this is the case, you can perform some troubleshooting steps. You can use a private or incognito window to rule out cache problems in your browser. Here are the shortcut keys:
- For Mozilla Firefox browser: Ctrl + Shift + P
- For Google Chrome browser: Ctrl + Shift + N
- For Safari browser: Command + Shift + N
Next, log in to your QB Workforce account. If it works, you can clear your browser's cache. This removes the webpage data that's causing the issue. If a private browser doesn't work, you can use other installed supported browsers as another option.
If the issue persists, I recommend contacting our support team. This way, they can investigate the matter further and provide a resolution.
Just in case you need help setting up your account in QB Workforce or viewing your pay stubs and W-2s, check out this article: Set up your QuickBooks Workforce account.
Should you have any other concerns besides logging in, feel free to reply. We'll assist you in any way we can. Stay safe!
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